Owners have filed 27 complaints with NHTSA about this car, most about the electrical, transmission, and brakes. The 9 checks below target those problems, in the order you would do them at the car.
2023Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2023 Infiniti QX60: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/4
Ask the seller not to warm the car up first0/1
At least 20 minutes, with some highway0/2
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
These years share the 2023's design and most of its parts, so their problems are the ones to look for on this car too.
Worth adding to your 2023 checks
EPA figures for each version of the 2023 Infiniti QX60. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 3.5L 6-cyl | AWD, FWD | 22–23 mpg |
Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.
Fuel pump failure, engine stalling
21,000–43,000 miles
NHTSA complaints for the 2023 Infiniti QX60, grouped by the part owners named. Open a row to read what goes wrong.
One engine fire is reported in a parked vehicle, with no warning beforehand. Most other complaints describe infotainment and accessory faults. Bluetooth, Apple CarPlay and maps drop out, sometimes daily. The wireless charging pad and USB port overheat phones, and the pad may not charge at all. Door locks fail in rain and leave drivers locked out, or doors lock on their own. Other reports cite false parking sonar warnings and faults in the mirror and trunk. Dealers have tried firmware updates or blamed the phone.
The shifter does not reliably hold its position. The car rolls or lurches after being put in park, and one injury is reported when it knocked a person to the ground. Other reports say the car jumps out of park back into drive. One car refused to go from neutral into drive after a car wash and then put itself in park. Owners also describe lurching from a stop and hesitation when speeding up. One dealer said Infiniti knows about the problems but has no fix.
The car lurches forward 3-5 inches when shifted into park, on flat ground or on a slope, with or without the parking brake set. An Infiniti inspection found nothing wrong with the brakes or rotors. This matches the park-engagement complaints filed under other categories. A separate report says the rear brake pads needed replacing at 20K miles.
The car lurches forward several inches after being put in park, even with a door open and the parking brake set. This makes reversing into parking spaces risky, and the dealer could not reproduce it. Separately, the check engine light comes on and the car loses power in traffic, then shuts off. Repairs started with sensors and moved on to a fuel pump replacement, which matches the stalling reports under fuel system.
The second row slides freely on its track, even with weight in the seat, and the power button can be worked from the third row. Families also report that with two car seats installed in the second row using seat belts, the seats cannot flip forward. Nobody can then reach the third row without taking out the children and car seats. That makes emergency exit and checking a child's buckle difficult.
The engine loses power and stalls in traffic and at highway speed, as if the tank were empty, and shows an "Engine Stalled" message. Some cars restart and then die again. Trouble codes point to low fuel pressure (P0087) and the fuel pressure regulator circuit (P0090). Dealers replace the fuel pump, in one case twice, and reports come in at 21000 to about 43k miles. A stall at speed carries a serious crash risk.
Excerpts from complaints QX60 owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
•Charging pad does not charge. •Despite not charging, the pad overheats all phones. •USB port overheats phones •Door handles to do not disengage locks when it rains and you are locked out of the car •Bluetooth does not work on any phone, it stops working daily. •Map functions stops working daily. •Apple Car Play stops working daily. I cannot upload the video that shows the issue with the maps/bluetooth
Filed with NHTSA, July 2023
The car lurches forward 3-5 inches when it is shifted into park. This happens regardless of flat ground or on an incline. This issue has happened since the purchase of the car in February 2023. I had the car inspected by Infiniti and they found no issues with the brakes/rotors or braking system. This happens regardless of if the parking brake is engaged or not.
Filed with NHTSA, July 2023
I purchased and Infiniti QX60 on April 15th 2023 The check engine light has come on on multiple occasions and the vehicle loses power in traffic and stops moving it will shut off. The first time I had the vehicle in for service it was sensors with the check engine light this time it is in for service and there is a replacement of a fuel pump
Filed with NHTSA, November 2023
Complaints for this year next to the average for the other model years, area by area.
The 2023 ranks third for owner complaints among 8 QX60 years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Redesigns and mid-cycle updates change what can go wrong.
The 2023 is the second model year of the QX60's second generation (2022–2023).
Infiniti updated the QX60 for 2026, so a 2023 does not have those changes.
What changed for 2026 (not on a 2023)
Recall repairs are free at any Infiniti dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
Cars shoppers compare with the Infiniti QX60, with their own 2023 checklists.
2023 owner complaints, side by side
