Used Car Checklists

2023 Mercedes-Benz GLB: What to check before buying

Owners have filed 12 complaints with NHTSA about this car, most about the engine and transmission. The 8 checks below target those problems, in the order you would do them at the car.

Mercedes-Benz GLB2023
Owner complaints
12
Recalls
0
Crashes reported
0
Reliability
Good
74/100 on Auto Reliability Index

Run the VIN before you go

A history report shows accidents, title brands, odometer readings, and open recalls for this 2023 Mercedes-Benz GLB. Ask the seller for the VIN; it is also on the dash at the base of the windshield.

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Reported on other GLB years with the same design

These years share the 2023's design and most of its parts, so their problems are the ones to look for on this car too.

2022 GLB

13 owner complaints
  • Automatic emergency braking 3
  • Acceleration and cruise control 2
  • Suspension 2

Worth adding to your 2023 checks

  • Test adaptive cruise behind highway traffic and confirm it slows and brakes every time.
  • Drive past posted speed-limit signs with cruise on and watch for the car speeding up on its own.
  • Ask a Mercedes dealer whether all transmission software updates have been applied to this car.
Open the 2022 checklist

2021 GLB

30 owner complaints
  • Electrical 5
  • Engine 4
  • Transmission 3

Worth adding to your 2023 checks

  • Ask for records of any cylinder head work, engine replacement, or metal found in the oil.
  • Start the engine and listen for rough, diesel-like idle, shaking, or misfire warnings.
  • Inspect the panoramic sunroof glass for cracks or chips, and ask whether it has been replaced.
Open the 2021 checklist

2020 GLB

56 owner complaints
  • Body and structure 13
  • Electrical 9
  • Airbags 7

Worth adding to your 2023 checks

  • Push on the rear spoiler above the liftgate, check for gaps, and look for scratches on the roof.
  • Open the power liftgate fully, then test that it stops and reverses when it meets an obstruction.
  • Run the VIN through federal recall records and ask for dealer paperwork showing every campaign was completed.
Open the 2020 checklist

Which GLB is it?

EPA figures for each version of the 2023 Mercedes-Benz GLB. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.

VersionDriveEPA rating
2.0L 4-cylAWD, FWD25–27 mpg
  • Reset the trip computer at the start of the drive. A GLB that averages well under the EPA 25 mpg combined on a mixed route may have an engine or tire problem.

Why these checks: what owners reported

NHTSA complaints for the 2023 Mercedes-Benz GLB, grouped by the part owners named. Open a row to read what goes wrong.

  • Engine3No crashes

    Misfires and cylinder head failure are the pattern here. The check engine light comes on with misfire, injector, and mixture formation fault codes, and the car can hesitate to pull away from a stop, which creates a real risk in traffic. Dealers confirm the problem and replace the cylinder head. One case also needs new camshafts because of deep scoring. In one report the failure comes soon after the warranty ends. Mercedes reportedly refuses to cover the repair in another, and one owner reports more than $20K in total engine costs.

  • Transmission3No crashes

    Sudden loss of power while driving is the main concern, often with the transmission warning light on. Other reports describe abnormal shuddering with no warning light, and engine misfire codes that point to the same cylinder head trouble seen under the engine heading. One GLB35 AMG case pairs a failure to accelerate with rough, unreliable braking that persists after several dealer visits. In one report the power loss happens around 18,000 miles, and the car is towed in but not diagnosed or repaired. Losing power or braking at speed carries crash risk.

How the 2023 compares with other GLB years

Complaints for this year next to the average for the other model years, area by area.

The 2023 ranks fourth for owner complaints among 5 GLB years, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2023 Average of other years
  • Engine32
  • Transmission31

Where the 2023 fits in the GLB's history

Redesigns and mid-cycle updates change what can go wrong.

The 2023 is the fourth model year of the GLB's first generation (2020 on).

Mercedes-Benz updated the GLB for 2024, so a 2023 does not have those changes.

What changed for 2024 (not on a 2023)

  • New headlights and taillights
  • Updated MBUX infotainment system
  • Wireless Apple CarPlay and Android Auto support
  • New color: Spectral Blue Metallic
  • Option for 18 and 20-inch wheels
  • New 48-volt mild hybrid system (EQ Boost)

Also looking at these instead of a GLB?

Cars shoppers compare with the Mercedes-Benz GLB, with their own 2023 checklists.