Owners have filed 14 complaints with NHTSA about this car, most about the steering and wipers and visibility. The 8 checks below target those problems, in the order you would do them at the car.
2024Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/8 checked
2024 Ford Explorer: inspection sheet
Before you go, or before you touch the car0/3
Engine off, key in hand0/3
Ask the seller not to warm the car up first0/1
At least 20 minutes, with some highway0/1
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Nearby years usually share most parts, so their problems are worth checking on this car too.
Worth adding to your 2024 checks
Worth adding to your 2024 checks
Worth adding to your 2024 checks
EPA figures for each version of the 2024 Ford Explorer. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.3L 4-cylGas | 4WD, RWD | 23–24 mpg |
| 3.0L 6-cylGas | 4WD, RWD | 20–21 mpg |
| 3.3L 6-cylFlex fuel | 4WD | 20 mpg |
NHTSA complaints for the 2024 Ford Explorer, grouped by the part owners named. Open a row to read what goes wrong.
Clunking and rattling from the front end shows up at low speeds, around 30 to 40 mph, and is worse over rough pavement and in cold weather. In both reports, dealers find worn front struts. One case starts at 3500 miles. Another ties the noise to NHTSA Campaign Number 24V091000, which covers suspension and steering. Dealer advice conflicts: one owner hears the car is safe if potholes are avoided, while another is told not to drive it. Both repairs stall while dealers wait for parts.
Distortion in the windshield glass blurs part of the driver's view. Reports describe a blurry patch on the driver side and a warped section that hides the front right corner of the car. At night that warped section breaks up headlight light, and in daylight it makes traffic coming from the right easy to miss. One owner reports migraines while driving. A warranty claim drags on for months before the manufacturer denies it as orange peel. Neither report gives a mileage.
Excerpts from complaints Explorer owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to hear from dealer when parts come in. They stated it would take 4 to 5 hours to repair/replace.
Filed with NHTSA, January 2025
Complaints for this year next to the average for the other model years, area by area.
The 2024 has the fewest owner complaints of the 8 Explorer years we cover, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Recall repairs are free at any Ford dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in April 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.
Risk: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Fix: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Cars shoppers compare with the Ford Explorer, with their own 2024 checklists.
2024 owner complaints, side by side
