Owners have filed 22 complaints with NHTSA about this car, most about the electrical, wipers and visibility, and backup camera. The 9 checks below target those problems, in the order you would do them at the car.
2025Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2025 Volvo XC60: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/4
At least 20 minutes, with some highway0/3
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Nearby years usually share most parts, so their problems are worth checking on this car too.
Worth adding to your 2025 checks
EPA figures for each version of the 2025 Volvo XC60. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.0L 4-cylHybrid | AWD | 26 mpg |
| 2.0L 4-cylPlug-in hybrid | AWD | 560 mi range |
NHTSA complaints for the 2025 Volvo XC60, grouped by the part owners named. Open a row to read what goes wrong.
Screens go black without warning. Reports describe the center display, navigation, instrument cluster and heads-up display shutting off while driving, sometimes taking audio chimes, turn-signal sound, climate control and blind-spot lights with them. Problems start within the first few months, one at about 4,000 miles. Dealer software reboots often fail to hold, and some cars wait on part replacements. Separate reports describe sudden acceleration at parking-lot speed, including one crash with an injury, and a plug-in hybrid tailgate opening by itself while parked and switched off.
Rear side windows turn hazy or cloudy, and the glare is worst in direct sun or under headlights at night. The reports involve laminated rear passenger glass on cars less than a year old, including B5 Plus and plug-in hybrid Ultimate versions. Owners say the haze blocks the view during lane changes and parking, and one dealer confirmed the cloudiness. A separate report describes the 360-degree camera system going dark in reverse, with every camera crossed out, and staying out after reboots on current software.
Rear and surround cameras drop out with a "Camera temporarily unavailable" warning, sometimes in the middle of backing up. Outages last from a moment to several hours and often clear on their own. The camera failures tend to arrive with wider electrical faults: the center screen blacks out, and audio, climate control and map display stop working. Cars are only weeks or months old when this happens. One plug-in hybrid had its dashboard go blank again right after the 12 volt battery, on-board charger and wiring harness were replaced.
The power tailgate closes on people while they load cargo. Both reports involve an injury. The hands-free foot sensor under the rear bumper can trigger a close when a foot comes near it, not only an open, and the gate comes down on the person's head. One owner was struck twice, the second time hard enough to cut the scalp. Anyone who stands close to the bumper while loading is at risk.
Excerpts from complaints XC60 owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
The 360 camera system stopped working on my 2025 Volvo XC60 PHEV today without warning. When I put the vehicle in reverse, the camera view window showed up on the screen with a top down of the vehicle, but the surroundings were black and each camera symbol showed up as orange with a cross out through it. Rebooting the system twice did not solve the issue. The software version is 3.7.0 which is the most up to date release.
Filed with NHTSA, August 2025
Backup camera failed while backing up. 07/28/2025 Screen went black. Other computer controlled functions also failed concurrently, e.g, climate control, audio warnings, map display Screen blackout has happened several times while driving, but backup camera failure while car was backing up was worse.
Filed with NHTSA, August 2025
The rear tailgate has a feature that allows a driver to open it by waving their foot underneath the bumper in case their hands are full. The system will also unsafely cause the door to close if a person places their foot too close when loading cargo. This has twice lowered the door on my head. The most recent time causing bleeding when the latch struck my scalp. This feature should only be used to open the gate, not close it.
Filed with NHTSA, November 2025
Complaints for this year next to the average for the other model years, area by area.
The 2025 ranks sixth for owner complaints among 8 XC60 years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Recall repairs are free at any Volvo dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
Risk: A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 5, 2025.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.
Risk: A loss of brake function increases the risk of a crash.
Fix: Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10329.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Cars shoppers compare with the Volvo XC60, with their own 2025 checklists.
2025 owner complaints, side by side
