Used Car Checklists

2025 Nissan Murano: What to check before buying

Owners have filed 14 complaints with NHTSA about this car, most about the electrical and transmission. The 9 checks below target those problems, in the order you would do them at the car.

Nissan Murano2025
Owner complaints
14
Recalls
2
Crashes reported
1
3 injuries
Reliability
Good
74/100 on Auto Reliability Index

Run the VIN before you go

A history report shows accidents, title brands, odometer readings, and open recalls for this 2025 Nissan Murano. Ask the seller for the VIN; it is also on the dash at the base of the windshield.

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

0/9 checked

1

Paperwork and questions

Before you go, or before you touch the car0/2

2

Walk-around and cabin

Engine off, key in hand0/2

3

Cold start, engine bay, and underside

Ask the seller not to warm the car up first0/1

4

Test drive

At least 20 minutes, with some highway0/4

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Which Murano is it?

EPA figures for each version of the 2025 Nissan Murano. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.

VersionDriveEPA rating
2.0L 4-cylAWD, FWD23 mpg
  • Reset the trip computer at the start of the drive. A Murano that averages well under the EPA 23 mpg combined on a mixed route may have an engine or tire problem.

Why these checks: what owners reported

NHTSA complaints for the 2025 Nissan Murano, grouped by the part owners named. Open a row to read what goes wrong.

  • Electrical4No crashes

    Warning lights and error messages appear with little or no driving history, in one case at about 700 miles. Reported faults include a "Key system error" message that leaves the car unable to start and stranded in traffic, and a climate control panel that dies, taking heat, defrost, and airflow with it. That panel repair stalls because the replacement part is on backorder. Other reports describe the car veering toward a wall in a construction zone, a frozen gray infotainment screen, and the car stopping and shifting into park on its own at low speed.

  • Transmission3No crashes

    Throttle response is the main complaint, and two reports describe a loss-of-control risk. In one, the car accelerates from a stop and keeps going after the brakes are applied, then will not restart. That report follows a dealer software update and includes 1 injury. Another describes a delay after pressing the gas, then a sudden surge that lurches the car forward and makes merging unpredictable. A loud, motorcycle-like engine noise with deceleration also appears, which the dealer could not reproduce and called normal. All reports come from cars with low mileage.

In owners' own words

Excerpts from complaints Murano owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.

Electrical
I was traveling out of state when the climate control panel on the vehicle stopped working. I was not able to control heat, defroster or air flow. Took to dealership. They verified it was the control panel, and the part was ordered but it's on backorder with no ETA when it may arrive and the vehicle repaired.

Filed with NHTSA, February 2026

Transmission
While accelerating there's a delay when pressing the gas pedal and then a surge in power with understeer causing dangerous lurching forward. Dangerous to merge into traffic and very unpredictable.

Filed with NHTSA, December 2025

How the 2025 compares with other Murano years

Complaints for this year next to the average for the other model years, area by area.

The 2025 ranks joint third for owner complaints among 8 Murano years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2025 Average of other years
  • Electrical41
  • Transmission30

Where the 2025 fits in the Murano's history

Redesigns and mid-cycle updates change what can go wrong.

The 2025 is the first model year of the Murano's fourth generation (2025 on). First years of a redesign often carry teething problems that Nissan fixes in later years, so the checks above matter more than usual.

Should you avoid the first year of a redesign? See the 45-car study.

Recalls to confirm (2)

Recall repairs are free at any Nissan dealer, but the seller may never have had them done. Check each campaign number against the VIN.

  1. 25V821000Backup cameraNov 2025

    Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

  2. 25V173000BrakesMar 2025

    Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems.".

    Risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.

Also looking at these instead of a Murano?

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2025 owner complaints, side by side