Used Car Checklists

2023 Subaru Ascent: What to check before buying

Owners have filed 36 complaints with NHTSA about this car, most about the brakes, wipers and visibility, and wheels and tires. The 9 checks below target those problems, in the order you would do them at the car.

Subaru Ascent2023
Owner complaints
36
Recalls
3
Crashes reported
3
2 injuries
Reliability
Good
71/100 on Auto Reliability Index

Run the VIN before you go

A history report shows accidents, title brands, odometer readings, and open recalls for this 2023 Subaru Ascent. Ask the seller for the VIN; it is also on the dash at the base of the windshield.

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Reported on other Ascent years with the same design

These years share the 2023's design and most of its parts, so their problems are the ones to look for on this car too.

2022 Ascent

50 owner complaints
  • Transmission 12
  • Brakes 9
  • Wipers and visibility 7

Worth adding to your 2023 checks

  • Accelerate from a full stop several times, including uphill and with a cold engine, and feel for shudder, slipping, or delayed engagement.
  • Ask for service records showing CVT complaints, transmission software updates, or a transmission replacement.
  • Brake firmly from highway speed and on a long downhill, and feel for pulsing through the pedal or steering wheel.
Open the 2022 checklist

2020 Ascent

310 owner complaints
  • Electrical 98
  • Wipers and visibility 55
  • Transmission 52

Worth adding to your 2023 checks

  • Ask for battery replacement history and confirm the car starts cleanly after sitting overnight with the radio working.
  • Pull service records for transmission replacement or reprogramming, and ask why each visit happened.
  • Accelerate gently from 20 to 65 mph and feel for slipping, RPM flares, hesitation, or lurching.
Open the 2020 checklist

2019 Ascent

431 owner complaints
  • Electrical 150
  • Transmission 79
  • Wipers and visibility 77

Worth adding to your 2023 checks

  • Have the battery load-tested and ask whether it has been replaced or needed repeated jump starts.
  • Accelerate gently from a stop to 40 mph several times; listen for squealing and feel for shudder or RPM flares.
  • Ask for transmission service records, including any CVT replacement or reprogramming, and test drive extra carefully if symptoms were reported.
Open the 2019 checklist

Which Ascent is it?

EPA figures for each version of the 2023 Subaru Ascent. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.

VersionDriveEPA rating
2.4L 4-cylAWD22 mpg
  • Reset the trip computer at the start of the drive. A Ascent that averages well under the EPA 22 mpg combined on a mixed route may have an engine or tire problem.

Check the odometer against these mileages

Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.

  • Windshield cracking

    240–4,000 miles

0 mi25k50k

Why these checks: what owners reported

NHTSA complaints for the 2023 Subaru Ascent, grouped by the part owners named. Open a row to read what goes wrong.

  • Brakes6No crashes

    Front brakes shake and pulse during stops, sending vibration through the steering wheel. Dealers trace it to warped rotors with hot spots. Early cases show up around 10,000 miles. Several owners say new rotors and pads did not last, with the shaking back within 9,000 miles and repeat dealer visits for the same fault. Other reports describe squealing from new, a soft pedal, and a loose caliper bolt after a pad change. One complaint is about design: the brake pedal sits high and forward of the gas, so shorter drivers' shoes catch on it.

  • Wipers and visibility6No crashes

    Windshields crack easily, often within the first few thousand miles. Small rock chips spread into long cracks quickly. Some cracks appear with no impact at all, including at the lower center and just above the dash vent while the heater warms the glass on a cold day. Reported mileages run from 240 to 4,000. Some owners say the replacement glass from Subaru cracked again, which led to repeat replacements.

  • Wheels and tires5No crashes

    Blowouts and sudden air loss strike at highway speed with no debris or impact. Reports describe a rear tire blowing out or coming off in one piece, pressure dropping to zero in seconds, and the vehicle shaking or fishtailing on the way to the shoulder. The tires named are the factory-fitted Falken 245/50R20. The failures came early, on vehicles a few months old with under 10,000 miles. One report notes sidewall damage with no obvious cause. A failure like this in heavy traffic can cause loss of control.

    Tire pressure warnings come on falsely and keep coming back. They often appear on drives longer than about 25 miles and then clear themselves, even though the tires check out fine. Dealers see stored fault codes but cannot find a cause, and clearing and resetting the modules has not fixed it. The other complaint here repeats a real, fast pressure loss on a factory Falken tire on the highway, which is covered under tires.

  • Airbags32 crashes

    Sudden unintended acceleration at very low speed is the main theme. In two crash reports, the vehicle surged into a building or garage while the driver was braking to park. Owners say no warning lights came on, automatic braking did not step in, and the airbags did not deploy. A separate report describes the passenger airbag status light flickering on and off with a light passenger in the seat. The dealer confirmed it, but recalibration, a new seat bottom, and a software update did not fix it.

  • Electrical2No crashes

    Two very different failures appear. In one, warning lights flashed, the car shut down on the highway, and the engine caught fire within a minute. In the other, the battery goes dead overnight and needs repeated jump starts on a car with only 3,500 miles. With just two complaints on file, neither is a broad pattern. Still, the fire happened while the car was being driven on the highway.

  • Automatic emergency braking2No crashes

    Automatic braking engages without a reason. One report describes a hard stop from 40 mph to a full standstill on an open bridge, with no warning and little time to react. A sudden stop like that invites a rear-end collision. The EyeSight system also switches itself off now and then, showing a disabled message and an icon with a line through it. Dealers could not reproduce the fault, and one report says no remedy was offered.

  • Lane keeping2No crashes

    Steering assist jerks the vehicle toward the next lane while EyeSight is active. Reports describe a violent pull toward oncoming traffic and drifting close to a semi-truck, and these events repeat with more than one driver. EyeSight also shuts off on its own after a brief stop and restart, then stays off with an orange indicator. Dealers read the codes and called it normal operation, so the risk of an unwanted steering input stays unresolved.

  • Seats2No crashes

    Heated seats only get lukewarm. Dealers find no fault and tell owners the seats are not meant to get hot. Some owners in online groups report the same weak heat, while others with the same model say theirs get very hot. The other complaint is a design limit: the front passenger seat has no height adjustment, so shorter passengers sit low or use a cushion. Neither issue involves a breakdown or a crash.

In owners' own words

Excerpts from complaints Ascent owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.

Brakes
Brakes have been replaced once and serviced once afterwards. The vehicle now needs the brakes serviced again. This will be the third time taking the vehicle in for this problem. I am unsure if the vehicle is safe to drive. The only trip I am now planning is back to the dealership to have the brakes done. Again.

Filed with NHTSA, January 2024

Wipers and visibility
Just bought my Ascent last 12/31/22. With less than 600 miles, while driving with my heater on, I noticed there was a crack on windshield lower center portion, about 5" in length. There was no object that hit the windshield that I saw or heard.

Filed with NHTSA, February 2023

Wipers and visibility
Windshield is delicate and very easily chipped. Windshield has three different chips from 4000 miles of paved road driving. Small chips have quickly spread into long cracks across the windshield.

Filed with NHTSA, August 2024

AirbagsCrash reported
unknown defects in some vehicles that could cause sudden and unintended acceleration without driver input Yes, our safety was at risk. The vehicle was clearly not in our control. A police report was generated. The car plowed through the garage no control to brake The damages are being inspected by insurance. There were no waring lights that I could see

Filed with NHTSA, August 2024

How the 2023 compares with other Ascent years

Complaints for this year next to the average for the other model years, area by area.

The 2023 ranks fifth for owner complaints among 6 Ascent years, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2023 Average of other years
  • Brakes68
  • Wipers and visibility634
  • Wheels and tires50
  • Airbags33
  • Electrical251
  • Automatic emergency braking21

Where the 2023 fits in the Ascent's history

Redesigns and mid-cycle updates change what can go wrong.

The 2023 is the fifth model year of the Ascent's first generation (2019–2023).

It is also the first year of a mid-cycle update.

What changed for 2023

  • New front fascia
  • New LED headlights with high-beam assist
  • New C-shaped taillights
  • 11.6-inch touchscreen display
  • Improvements to standard features

Recalls to confirm (3)

Recall repairs are free at any Subaru dealer, but the seller may never have had them done. Check each campaign number against the VIN.

  1. 23V647000TransmissionSep 2023

    Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.

    Risk: Separation of the front end of the driveshaft increases the risk of a crash.

    Fix: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.

  2. 23V392000SuspensionJun 2023

    Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles. The left or right front lower control arm may have an improperly tightened ball joint castle nut which can result in retention pin failure and separation of the ball joint from the lower control arm.

    Risk: Ball joint separation while the vehicle is in motion can cause a loss of vehicle control, increasing the risk of a crash.

    Fix: Dealers will inspect and, if necessary, replace the lower control arm, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-23.

  3. 23V258000Wheels and tiresApr 2023

    Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles equipped with 20-inch wheels. The internal tire bead may have been damaged during the wheel mounting process.

    Risk: A damaged tire may experience a sudden loss of air pressure, increasing the risk of a crash.

    Fix: Dealers will replace all four tires, free of charge. Owner notification letters are expected to be mailed June 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRH-23.

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