Owners have filed 16 complaints with NHTSA about this car, most about the electrical and transmission. The 9 checks below target those problems, in the order you would do them at the car.
2023Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2023 Ford Edge: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/3
At least 20 minutes, with some highway0/4
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
These years share the 2023's design and most of its parts, so their problems are the ones to look for on this car too.
Worth adding to your 2023 checks
Worth adding to your 2023 checks
Worth adding to your 2023 checks
EPA figures for each version of the 2023 Ford Edge. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.0L 4-cyl | AWD | 23 mpg |
| 2.7L 6-cyl | AWD | 21 mpg |
NHTSA complaints for the 2023 Ford Edge, grouped by the part owners named. Open a row to read what goes wrong.
The center display goes black while driving, sometimes for seconds and sometimes for several minutes, and the problem tends to get worse. With the screen dead, the climate controls stop working, so drivers cannot adjust heat, A/C, or the defrosters. A fogged windshield then becomes a real visibility hazard. Some dealers blamed the battery, but other shops found it healthy. Others replaced the APIM module or updated its software, and the blackouts came back. One report puts the failure at 8,000 miles. A separate report describes a cracked windshield leaking water into the driver footwell, followed by repeated no-start problems.
The transmission fails in ways that can cost the driver control. Reports describe hard shuddering at highway speed that gets worse near 30 mph, with a transmission error message, and unexpected downshifts with no warning light. Dealers recommended full transmission replacement, with one quote of $10,800, and in one case the failure returned after the repair. Another pattern is the vehicle lurching forward or backward when parking and shutting off with the brake pressed. That lurch caused contact with another car. A transmission software reprogram did not stop it. Reported mileages are 9,700 and 56,000.
Excerpts from complaints Edge owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
When driving the screen will black out and be off for several seconds. It does not reform to what was on there before this happened. This has hairbrush at least 60 times since owning this vehicle. Took it back to dealer and they said needs new battery. Took too another dealer they said battery is just fine. This is a serious issue that Ford refuses to fix correctly.
Filed with NHTSA, March 2026
As my wife was driving down the interstate, the car began shuddering. She pulled off, and the shuddering became very bad at about 30 MPH. The car flashed an error code which turned out to be the transmission. 2 Ford dealerships recommended a full transmission replacement for $10,800.
Filed with NHTSA, February 2026
Complaints for this year next to the average for the other model years, area by area.
The 2023 has the fewest owner complaints of the 7 Edge years we cover, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Redesigns and mid-cycle updates change what can go wrong.
The 2023 is the ninth model year of the Edge's second generation (2015–2024).
It includes the 2019 update.
What changed for 2019
Recall repairs are free at any Ford dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Risk: A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.
Fix: Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.
Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems.".
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Fix: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
Cars shoppers compare with the Ford Edge, with their own 2023 checklists.
2023 owner complaints, side by side
