Owners have filed 25 complaints with NHTSA about this car, most about the electrical, wheels and tires, and airbags. The 9 checks below target those problems, in the order you would do them at the car.
2024Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2024 Toyota Prius: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/3
Ask the seller not to warm the car up first0/3
At least 20 minutes, with some highway0/1
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Nearby years usually share most parts, so their problems are worth checking on this car too.
Worth adding to your 2024 checks
Worth adding to your 2024 checks
Worth adding to your 2024 checks
EPA figures for each version of the 2024 Toyota Prius. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.0L 4-cylHybrid | FWD, 4WD | 54–57 mpg |
| 2.0L 4-cylPlug-in hybrid | FWD | 600 mi range |
Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.
Tire sidewall damage
10,400–11,749 miles
NHTSA complaints for the 2024 Toyota Prius, grouped by the part owners named. Open a row to read what goes wrong.
The 12-volt battery goes dead and the car will not start, often with no warning beforehand. Some drivers get stranded more than once, and one says a dealer found nothing wrong after a low-battery warning. Problems show up early, with one report at 7000 miles. A dead battery also locks the electronic rear hatch. It then opens only from an emergency release under the rear deck, and that takes a screwdriver. The other complaints describe long waits for a pending recall repair on the rear door lock because parts are not available.
Tire sidewalls fail on the 19-inch low-profile tires. One car needs two replacement tires within weeks, at 10,848 and 11,749 miles, and the dealer blames potholes. The bigger complaint is that the car has no spare tire or jack, and Toyota offers neither as an option. When a tire fails at night, the driver has to keep going on it until reaching a safe place to stop.
Sidewalls on the factory Bridgestone Ecopia tires, size 195/60R17, get damaged. In one case, a mechanic finds a bubble in a front tire's sidewall during a routine rotation at 10,400 miles and calls the tire unsafe. In another, a tire goes flat in the driveway from a cut sidewall. The same owner later learns from a dealer that another tire has a plug in its side, and that tire is replaced too. Both reports end with new tires.
Airbags go off in two kinds of events. In the first, the car accelerates hard when the driver taps the pedal while straightening out after parallel parking. It hits a stoop, the airbag deploys and smoke comes from the engine, at about 3,000 miles. The same report says the car braked by itself three times while reversing, with nothing nearby. In the second, the airbags deploy after the car only rubs a curb, leaving little damage. That driver is now afraid to drive the car.
Turning on the headlights drops the dash and center screen to their night brightness, and drivers cannot turn them back up. In daytime rain or fog, or in states that require headlights, the gauges and screen become hard to read. One driver says this is worse for people over 50. Nothing is broken. The car is designed to work this way. A dealer says it cannot be fixed, and Toyota customer service says it will do nothing short of a recall.
Complaints for this year next to the average for the other model years, area by area.
The 2024 ranks fifth for owner complaints among 8 Prius years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Recall repairs are free at any Toyota dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Fix: Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 15, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims.".
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Cars shoppers compare with the Toyota Prius, with their own 2024 checklists.
2024 owner complaints, side by side
