Owners have filed 10 complaints with NHTSA about this car, most about the automatic emergency braking. The 8 checks below target those problems, in the order you would do them at the car.
2025Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/8 checked
2025 Toyota Prius: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/1
Ask the seller not to warm the car up first0/1
At least 20 minutes, with some highway0/4
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Nearby years usually share most parts, so their problems are worth checking on this car too.
Worth adding to your 2025 checks
Worth adding to your 2025 checks
EPA figures for each version of the 2025 Toyota Prius. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.0L 4-cylHybrid | FWD, 4WD | 54–57 mpg |
| 2.0L 4-cylPlug-in hybrid | FWD | 600 mi range |
NHTSA complaints for the 2025 Toyota Prius, grouped by the part owners named. Open a row to read what goes wrong.
Driver-assistance features can drop out when the infotainment system misbehaves. Reports describe the screen freezing on the "Experience Drive Connect" prompt, which is tied to Toyota's subscription service, and the safety systems stay disabled while it is stuck. Other reports describe the 12-inch screen flickering between light and dark, switching from Apple CarPlay to satellite radio by itself, and cruise control or adaptive cruise showing as unavailable. The main risk is automatic braking switching off without the driver knowing. Only 2 complaints are on file, and neither gives a mileage.
Excerpts from complaints Prius owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
2025 Toyota Prius XLE. The upgraded 12 inch infotainment flickers light then dark then back to light several times. Automatic braking is being turned off without knowledge. The Toyota cruise control and adaptive cruise control will say unavailable or see owners manual. Different safety features will turn off on their own. The 12 inch infotainment center will switch from Apple car play to regular radio (Sirius Xm) on its own.
Filed with NHTSA, September 2025
Infotainment screen stuck on "Experience Drive Connect" screen which disables all the safety devices on the vehiucle. OEM needs to update the software to remove this screen. Screen is tied to Toyota subscription service. I believe all new Toyota products would have this vulnerability.
Filed with NHTSA, November 2025
Complaints for this year next to the average for the other model years, area by area.
The 2025 has the fewest owner complaints of the 8 Prius years we cover, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Recall repairs are free at any Toyota dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Fix: Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 15, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Cars shoppers compare with the Toyota Prius, with their own 2025 checklists.
2025 owner complaints, side by side
