2020 Subaru Impreza: What to check before buying
Owners have filed 83 complaints with NHTSA about this car, most about the wipers and visibility, brakes, and airbags. The 9 checks below target those problems, in the order you would do them at the car.
2020- Owner complaints
- 83
- Recalls
- 1
- Crashes reported
- 2
- 2 injuries
Your inspection sheet
Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2020 Subaru Impreza: inspection sheet
Paperwork and questions
Before you go, or before you touch the car0/2
Walk-around and cabin
Engine off, key in hand0/2
Cold start, engine bay, and underside
Ask the seller not to warm the car up first0/3
Test drive
At least 20 minutes, with some highway0/2
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Which Impreza is it?
EPA figures for each version of the 2020 Subaru Impreza. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.0L 4-cyl | AWD | 31 mpg |
- Reset the trip computer at the start of the drive. A Impreza that averages well under the EPA 31 mpg combined on a mixed route may have an engine or tire problem.
Why these checks: what owners reported
NHTSA complaints for the 2020 Subaru Impreza, grouped by the part owners named. Open a row to read what goes wrong.
Wipers and visibility52No crashes
The windshield cracks with no visible impact, most often while the car sits parked overnight, in a driveway, or in the sun. Cracks usually start at the lower center and spread across the glass within hours or days, often reaching 10 to 24 inches. Many reports come from nearly new cars, between about 1,300 and 7,000 miles. Some dealers blame stone chips that owners say they cannot find. A large crack blocks the driver's view, and replacement may also require recalibrating the EyeSight camera.
The windshield cracks after the car has been parked or while it is being driven, sometimes with an audible snap. Cracks typically begin at the bottom or lower passenger side, and some reach about 10 inches. At least one owner reports the crack returning in the same spot after the glass was replaced. The failures cluster around 15,000 to 16,000 miles, though one appears near 94,000. Small cracks are sometimes repaired instead of replaced.
Brakes4No crashes
Failures of the ABS/VDC hydraulic unit set off EyeSight warnings and shut off stability control. Dealers trace this to an internal pressure sensor, log code C1742, and replace the control unit, but replacement units are back-ordered. Separate reports describe loud rumbling and vibration when braking at high speed, along with uneven front pad wear and a leaking front caliper. Calipers are also in short supply. One complaint describes the collision-avoidance system braking hard at 35 mph with nothing ahead, possibly because of low sun glare, which nearly caused a rear-end crash.
Airbags31 crash
These filings are few but serious. In one, the airbags failed to deploy in a 60 mph guardrail crash that totaled the car and injured the driver. Another blames a short in the passenger airbag wiring for an explosion and fire inside the cabin that caused burns, though no dealer or insurer confirmed it. A third describes an airbag warning light that did not come on at startup at 46,000 miles. The manufacturer blamed that fault on earlier accident damage.
Electrical3No crashes
The car shuts off completely while driving with no warning, then restarts normally after 20 to 30 minutes. One owner reports this 3 times, each requiring a tow. Other reports describe hard starting that gets worse over time until the engine will not turn over, possibly from a dead starter, and rear doors that sometimes will not open from inside or outside. That door fault can trap rear passengers and has needed repeated dealer visits without a fix.
Engine2No crashes
Stalling and loss of power strike without warning while driving, after which the car restarts and runs normally. The problem recurs, and in one case it began around 10,000 miles with no cause found and drained the battery. A separate report describes white exhaust smoke with oil mixed into the coolant, which a mechanic said required a full engine replacement. A stall at speed raises crash risk, but only 2 complaints fall in this category.
In owners' own words
Excerpts from complaints Impreza owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
Windshield breaks (cracks) very easily. I have owned/driven cars for 45 years, during the first 41 years I have only had to replace one (1) windshield. Since I have owned this vehicle (Subaru), I am now onto windshield number five (5). Are they making these windows with inferior materials or thinner? I hate to think that an inferior window will not hold up or perform as designed in a major accident, possibly causing greater injury or death.
Filed with NHTSA, June 2024
I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.
Filed with NHTSA, May 2022
The Eye Sight warning system is activated occasionally and VDC is cut off. The dealer diagnosed code C1742, and recommended replacing the control unit due to a pressure sensor issue after measurement. The units are on back order, which indicates to me a wider spread problem. VDC units should not fail even after 10 years.
Filed with NHTSA, September 2025
I got into an accident going 60 miles an hour I crash into a guardrail totaled the car but no airbags deployed I broke my wrist and dislocated my thumb
Filed with NHTSA, February 2026
How the 2020 compares with other Impreza years
Complaints for this year next to the average for the other model years, area by area.
The 2020 ranks third for owner complaints among 8 Impreza years, about 1.5 times the average of the others. Newer years have had less time to collect complaints, so compare like with like.
- Wipers and visibility5215
- Brakes41
- Airbags31
- Electrical34
- Engine22
Where the 2020 fits in the Impreza's history
Redesigns and mid-cycle updates change what can go wrong.
The 2020 is the fourth model year of the Impreza's fifth generation (2017–2023).
It is also the first year of a mid-cycle update.
What changed for 2020
- Exterior styling updates and technology improvements
Recalls to confirm (1)
Recall repairs are free at any Subaru dealer, but the seller may never have had them done. Check each campaign number against the VIN.
21V587000Fuel systemJul 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Also looking at these instead of a Impreza?
Cars shoppers compare with the Subaru Impreza, with their own 2020 checklists.
2020 owner complaints, side by side
- Volkswagen Golf14
- BMW 2 Series62
- Kia Forte63
- 2020 Subaru Impreza83




