2022 Ram ProMaster: What to check before buying
Owners have filed 53 complaints with NHTSA about this car, most about the steering, electrical, and brakes. The 9 checks below target those problems, in the order you would do them at the car.
2022- Owner complaints
- 53
- Recalls
- 8
- Crashes reported
- 1
Your inspection sheet
Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2022 Ram ProMaster: inspection sheet
Paperwork and questions
Before you go, or before you touch the car0/2
Walk-around and cabin
Engine off, key in hand0/2
Cold start, engine bay, and underside
Ask the seller not to warm the car up first0/2
Test drive
At least 20 minutes, with some highway0/3
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Which ProMaster is it?
EPA figures for each version of the 2022 Ram ProMaster. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.4L 4-cyl | FWD | 24 mpg |
- Reset the trip computer at the start of the drive. A ProMaster that averages well under the EPA 24 mpg combined on a mixed route may have an engine or tire problem.
Check the odometer against these mileages
Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.
Power steering assist loss
21,000–50,000 miles
Why these checks: what owners reported
NHTSA complaints for the 2022 Ram ProMaster, grouped by the part owners named. Open a row to read what goes wrong.
Steering11No crashes
Power steering assist cuts out without warning. The wheel turns heavy, locks up at low speeds, or jerks hard to one side, sometimes at highway speed after a bump. Dealers keep finding water and mud inside a wiring connector under the van. The corrosion means replacing the steering rack and one or two wiring harnesses. Warnings for ESC, hill assist, and collision systems often light up, sometimes with no power steering warning. Failures cluster between about 21,000 and 50,000 miles. Some owners pay for the repair after the warranty runs out.
Electrical7No crashes
Engine-compartment fires are the most serious reports here. In two cases, vans caught fire shortly after being parked or stopped. One driver noticed a burning electrical smell first. The other had no warning at all. Another owner says dealers have no repair yet for an engine-compartment fire risk. Other complaints cover replacement keys that cannot be programmed, a van that would not shut off, a chassis battery that drains within days, and a sliding door that falsely reads open while driving, which keeps the doors from locking.
Brakes61 crash
The brake pedal sinks to the floor with grinding and pulsing, often after a Service Braking System alert. Dealers often find nothing wrong. When a brake actuator fails, emergency braking and cruise control shut off, and replacement parts are back ordered. Owners say rear rotors, pads, and calipers have been unavailable for over a year. The electronic parking brake can also apply on its own on slopes. In one crash the brakes did not respond, and the manufacturer blamed improperly installed aftermarket LEDs.
Acceleration and cruise control6No crashes
Adaptive cruise control brakes hard on the highway when Traffic Sign Assist misreads a lower speed limit, such as an off-ramp sign. The system lowers the set speed before the driver can reject it. The feature is on by default and has to be turned off after every restart. Some vans also slow sharply without cruise engaged when the pavement changes color or texture, such as going onto a bridge. In a minor issue, the speedometer randomly switches between mph and km/h at startup. Dealers often find no fault.
Automatic emergency braking6No crashes
Forward collision warning shuts off and will not restart. The fault is often logged as a sensor-blinded code tied to the forward camera. Repairs drag on through repeat dealer visits, replacement cameras, and calibration procedures that were unavailable. The serious risk is phantom braking. Vans brake on their own while merging or being passed and will not accelerate for several seconds, which has nearly caused rear-end collisions. Misread speed signs also set off aggressive braking under adaptive cruise. Problems show up early, as soon as 7,363 miles.
Body and structure5No crashes
The sliding side door can be hard or impossible to open from inside. Either it cannot be unlocked by hand, or a plastic interior lever fails to catch. Owners worry this could trap them in a crash or fire. Several camper conversion owners say rain pours past the cowl below the windshield and floods the engine bay. The water soaks electrical parts and headlights and brings up failure messages. One report describes a recall repair held up because parts were unavailable.
Engine2No crashes
Neither report describes a mechanical failure. Both describe a recall notice where the repair part is not yet available, and both owners say the manufacturer has taken too long to supply it. Each owner contacted a local dealer, but no repair has been done, and neither has had a failure. These reports point to a parts delay, not a pattern of engine or cooling breakdowns.
In owners' own words
Excerpts from complaints ProMaster owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
Loosing power steering at 50,000 miles. Dealer states out of warranty. This should not be happening on less than a 3 year old promaster van. Total loss now. was happening randomly. driving 70 mph and hit a bump, steering would pull/jerk to the oppisite direction. also slower speeds as well, including reverse
Filed with NHTSA, May 2025
Sudden failure of the power steering system. Vehicle became very difficult to steer, lucky no other cars or pedestrians were in the area. Per the dealer water entered the wiring harness and entered the power steering module causing it to fail. When the power steering failed, warning messages began appearing on the dash, which included "hill assist needs service", "ECS needs service", "FWC system needs service" and "Engine needs service".
Filed with NHTSA, October 2025
Sliding door of van will trigger as not closed randomly while driving. You will not be able to lock the doors if the warning is on. Cleaning contact points does not help.
Filed with NHTSA, July 2024
Electronic parking break automatically applies when the vehicle is in gear (drive/reverse) when beginning to drive up or down slopes. This limits drivers ability to control the vehicle when driving up or down hilly terrain. Problem has repeatedly occurred but dealer was not able to reproduce issue. There are no warning light or messages with this issue.
Filed with NHTSA, September 2022
Absolutely ZERO service parts availability for over a year now for the REAR BRAKE SYSTEM. no Rotors, brake pads, caliper assemblies from any RAM dealer in the US. This is a relatively new vehicle, however we cannot service our brake system because RAM will not supply the market with service parts!
Filed with NHTSA, June 2023
When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought this was traction control not working properly due to a software problem etc.
Filed with NHTSA, September 2023
Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.
Filed with NHTSA, September 2022
How the 2022 compares with other ProMaster years
Complaints for this year next to the average for the other model years, area by area.
The 2022 ranks third for owner complaints among 9 ProMaster years, about 1.8 times the average of the others. Newer years have had less time to collect complaints, so compare like with like.
- Steering112
- Electrical74
- Brakes61
- Acceleration and cruise control60
- Automatic emergency braking60
- Body and structure50
Where the 2022 fits in the ProMaster's history
Redesigns and mid-cycle updates change what can go wrong.
The 2022 is the tenth model year of the ProMaster's first generation (2013–2022).
It includes the 2019 update.
What changed for 2019
- Updated front fascia
- Revised interior materials and features
Recalls to confirm (8)
Recall repairs are free at any Ram dealer, but the seller may never have had them done. Check each campaign number against the VIN.
25V876000Equipment Adaptive/mobilityDec 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V720000EngineOct 2025
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
25V330000Backup cameraMay 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
24V436000Backup cameraJun 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
24V416000Body and structureJun 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims.".
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
24V197000ElectricalMar 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Fix: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
24V129000Seat beltsFeb 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
22V947000Backup cameraDec 2022
Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5.
Also looking at these instead of a ProMaster?
Cars shoppers compare with the Ram ProMaster, with their own 2022 checklists.
2022 owner complaints, side by side
- 2022 Ram ProMaster53
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- GMC Sierra 1500439
- Chevrolet Silverado514
- Ford F-150657
