2021 Mercedes-Benz CLA: What to check before buying

Owners have filed 318 complaints with NHTSA about this car, most about the electrical, engine, and transmission. The 9 checks below target those problems, in the order you would do them at the car.

2021

Owner complaints: 318
Recalls: 68
Crashes reported: 12; 30 injuries
Reliability: Mixed; 45/100 on Auto Reliability Index

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

0/9 checked

Paperwork and questions

Before you go, or before you touch the car0/4

01Confirm the 68 recalls listed below show as completed for this VIN. A Mercedes-Benz dealer can look them up for free.
02Ask for service records showing any cylinder head work, and check for oil or coolant loss.
03Ask whether the 48-volt or 12-volt battery has been replaced, and watch for battery warnings on the dash.
04Inspect the sunroof glass closely for chips or cracks, and ask whether it has ever been replaced.

Cold start, engine bay, and underside

Ask the seller not to warm the car up first0/4

05Start the engine cold and listen for rough idle or misfire, then scan for stored misfire codes.
06Sniff for burning plastic and look under the passenger seat for scorch marks or smoke residue.
07Check every tire for sidewall bulges and uneven or fast tread wear, and confirm what spare equipment comes with the car.
08Have a mechanic check the front ball joints for play, and pull each seat belt sharply to confirm it locks.

Test drive

At least 20 minutes, with some highway0/1

09Drive on the highway with adaptive cruise on and watch for sudden braking near speed signs.

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Which CLA is it?

EPA figures for each version of the 2021 Mercedes-Benz CLA. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.

Version	Drive	EPA rating
2.0L 4-cyl	4WD, FWD	27–29 mpg

Reset the trip computer at the start of the drive. A CLA that averages well under the EPA 27 mpg combined on a mixed route may have an engine or tire problem.

Check the odometer against these mileages

Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.

48-volt battery no-start
196–8,000 miles
Cruise control phantom braking
1,000–3,000 miles
Transmission failure
15,000–22,000 miles
Premature tire tread wear
22,000–26,500 miles
Cylinder head failure
35,000–44,000 miles
Sunroof glass bursting
36,000–49,000 miles

0 mi25k50k75k

Why these checks: what owners reported

NHTSA complaints for the 2021 Mercedes-Benz CLA, grouped by the part owners named. Open a row to read what goes wrong.

Electrical751 crash
Sudden no-starts and stalls make up most of this group, usually blamed on a failed 48-volt battery. Cars die while parked or at highway speed, cannot be jump-started and need a tow, often within the first few thousand miles. Several owners report repeat battery replacements and weeks of waiting for parts from Germany. Five reports involve fire, including smoke and flames from under the passenger seat and a car that burned after a 12-volt battery warning. Most excerpts name other 2021 Mercedes models, such as the GLE and GLC, rather than the CLA.
Engine501 crash
Cylinder head failure is the core pattern. Symptoms progress from misfires, rough idle and a check engine light to power loss, with some cars limited to 20 to 40 mph. Many failures fall between 33,529 and 44,000 miles, with one as early as 17,000. Dealers have described casting flaws in the head, and several cars needed a full engine replacement. Sudden stalls in traffic led to near misses and one rear-end crash. Early 48-volt battery no-starts also appear. Most filings name the GLE, GLC, C300 or GLA, not the CLA.
Transmission23No crashes
Sudden loss of drive is the main complaint. Cars go into limp mode, stop accelerating, or shut off completely at highway speed, sometimes showing warnings such as "car cannot shift" or a battery failure message. Dealers have blamed the transmission control unit, the 48-volt system and failed cylinder heads. Owners report outright transmission failures at 15,000 and 22,000 miles. A few describe the car rolling while in Park. Several stalls left drivers stranded in traffic or nearly rear-ended.
Acceleration and cruise control101 crash
Phantom braking with adaptive cruise control is the main pattern. The car misreads speed signs, including exit ramp and minimum speed signs, and brakes hard from highway speed, in some cases down to 15 or 20 mph. Dealers often cannot reproduce it, and software updates have not cured it for some owners. Switching off automatic speed control stops the problem for some drivers, but one saw no change after turning off the sign settings. Other reports, including one from a CLA 250 owner, describe sudden power loss. One crash with injury is listed.
Brakes82 crashes
Brake faults run in both directions. Some cars brake hard on their own in light traffic with no obstacle ahead. Others fail to stop when the driver presses the pedal at parking speeds, and two of these reports involve crashes, with four injuries listed in total. In one case the electric parking brake seized while parking and left the car unable to move until a caliper repair. Owners also report grinding noises and a car that nudges forward while in Park. Warning lights rarely come on beforehand.
Wheels and tires71 crash
The main complaints are fast tread wear and damaged tires. Original tires wore to zero tread or near bald between 22,000 and 26,500 miles. Owners also report sidewall bubbles after potholes, tread separation that causes vibration and a flapping noise, and repeated flats on large 21-inch wheels. Some cars came without a spare. Continental ProContact GX SSR tires on the GLA and GLB show up more than once. One crash with injury is listed at 11,000 miles, but the report does not link it to a specific tire defect.
Suspension62 crashes
Front ball joint separation is the most serious pattern. In two reports the right front ball joint broke at low speed and the wheel came away from its mounting. One car slid into a parked vehicle. In the other, the driver saw a transmission fault warning and heard grinding first. The remaining filings are vague: debris hitting the underside and setting off the airbags, skidding on summer tires in snow, and a list of mixed faults on a new car. Most of the crash, fire and injury flags come from one unreadable report.
Airbags31 crash
This small group covers airbag warnings and injuries from deployment. One driver was cut and burned when the airbags deployed in a 30 to 35 mph collision. Another owner sees a passenger airbag malfunction warning alongside blind spot and brake assist faults that the dealer has tried to fix 5 times. A third reports a burning smell, an abnormal noise and a passenger airbag warning light. With only 3 complaints, the reports share no common cause.

In owners' own words

Excerpts from complaints CLA owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.

Electrical

I was driving at full speed on the interstate (75mph) when the vehicle died completely. I had only seconds to maneuver the vehicle to the shoulder. There was no indication of a service issue with the vehicle prior to this incident. The car is/was approximately 2 weeks old, with about 500 miles of usage. Vehicle would not restart so I could attempt to get to a safer location.

Filed with NHTSA, September 2021

Electrical

48Volt battery failed after three months and just 3,400 miles. I understand this is a recurring problem with Mercedes. Car had to be towed as the vehicle was totally inoperable due to battery malfunction. It took more than three weeks for Mercedes to provide a replacement battery. From what I have read, there is a strong likelihood that the battery will fail again.

Filed with NHTSA, August 2021

Engine

Cylinder head needed to be replaced on the M264 engine at 35,000 miles. The replacement part is also known to be defective for the same reasons. This is a common defect known to the manufacturer and they have not issued a recall. My concern is that of a roadside breakdown that would endanger my wife and myself. Thank you for your consideration.

Filed with NHTSA, February 2025

Engine

DTC codr P219E is is a known issue for this Vehicle. Cylinder issue. This is a world wide known issue and Mercedes benz in Canada has sent out email giving out warranty extension for M260 cylinder head but here in the US, there is no recall or warrant for this issue making customers spend over 7k for repairs. Kindly look into this

Filed with NHTSA, December 2024

Transmission

The Mercedes E350, with 22,000 miles suffered a catastrophic transmission failure while driving on the highway. I managed to exit the highway but the car could not be moved and left me stranded.

Filed with NHTSA, July 2025

Transmission

With the car only have about 15,000 miles the transmission has failed . I have seen there have been recalls of other models with similar complaints of transmission failure .

Filed with NHTSA, January 2026

How the 2021 compares with other CLA years

Complaints for this year next to the average for the other model years, area by area.

The 2021 ranks third for owner complaints among 6 CLA years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2021 Average of other years

Electrical7533
Engine5025
Transmission2319
Acceleration and cruise control105
Brakes85
Wheels and tires78

Where the 2021 fits in the CLA's history

Redesigns and mid-cycle updates change what can go wrong.

The 2021 is the third model year of the CLA's second generation (2019–2023).

Mercedes-Benz updated the CLA for 2023, so a 2021 does not have those changes.

What changed for 2023 (not on a 2021)

Discontinuation of manual transmission
Updated technologies and features

Recalls to confirm (68)

Recall repairs are free at any Mercedes-Benz dealer, but the seller may never have had them done. Check each campaign number against the VIN.

25V116000BrakesFeb 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
24V807000CommunicationOct 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
Risk: A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
Fix: Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
24V724000ElectricalSep 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection.".
Risk: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Fix: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.
24V704000EngineSep 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
Risk: An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
Fix: Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
24V659000Door latches and locksSep 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
Risk: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Fix: Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
24V445000ElectricalJun 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
24V207000ElectricalMar 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
Fix: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
24V118000TransmissionFeb 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
24V100000ElectricalFeb 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Risk: An overheated ground cable increases the risk of a fire.
Fix: Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
24V070000Exterior lightsFeb 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Risk: Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Fix: Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V880000Fuel systemDec 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
23V835000ElectricalDec 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
Fix: Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V732000BrakesNov 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems.".
Risk: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Fix: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V445000Fuel systemJun 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
23V200000Body and structureMar 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (PreSafe system).
Risk: Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.
Fix: Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.
23V177000Wipers and visibilityMar 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Fix: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
23V097000ElectricalFeb 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and AMG G63 vehicles. The front axle wiring harness may chafe against an oil cooler and become damaged, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
Risk: A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.
Fix: Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030005.
23V098000Wipers and visibilityFeb 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.
Risk: A detached glass panel may become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.
22V936000SteeringDec 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Risk: A loss of steering control can increase the risk of a crash.
Fix: Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
22V732000SeatsSep 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Risk: A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.
22V733000ElectricalSep 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Risk: The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Fix: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
22V679000Stability controlSep 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB250 vehicles. The Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control (ESC), and an electrical short circuit.
Risk: Disabled anti-lock brakes and electronic stability control can increase the risk of a crash or injury. An electrical short circuit increases the risk of a fire.
Fix: Dealers will replace the ESP unit, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090009.
22V680000Body and structureSep 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Fix: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
22V533000ElectricalJul 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
22V493000Backup cameraJul 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
22V365000ElectricalMay 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
22V314000SuspensionMay 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 vehicles. The level sensor linkage on the rear axle might not have been installed properly, which could affect the headlight leveling function. MBUSA's number for this recall is 2022050011.
Risk: Improperly leveled headlights may project a glare, which can impact other drivers and increase the risk of a crash.
Fix: Dealers will inspect and repair the level sensor linkage, as necessary, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
22V261000Exterior lightsApr 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLC 300, GLC 300 4Matic, AMG GLC 63 4Matic, AMG GLC 63 S 4Matic, and AMG GLC 43 4Matic vehicles. The electrical connection for the headlights may not be watertight, which can result in headlight failure.
Risk: Headlight failure can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Fix: Dealers will inspect and replace the headlight sealing plugs, as necessary, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050005.
22V231000ElectricalApr 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Risk: An overheated electrical cable can increase the risk of a fire.
Fix: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
22V232000Backup cameraApr 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
22V214000SteeringApr 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
Risk: Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
Fix: Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.
22V189000SteeringMar 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Fix: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V167000Exterior lightsMar 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Risk: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Fix: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V124000AirbagsMar 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.
Risk: Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.
Fix: Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.
22V125000BrakesMar 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
Risk: Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers.
Fix: Dealers will inspect and tighten the fasteners on the rear brake caliper housings, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
22V078000AirbagsFeb 2022
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLB 250 vehicles. These vehicles may be equipped with an incorrect front driver's air bag module.
Risk: An incorrect air bag module may not properly restrain an occupant during a crash. In addition, the air bag module could detach from the steering wheel during deployment. Either of these scenarios can increase the risk of injury in the event of a crash.
Fix: Dealers will inspect and replace the front driver's air bag, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
22V042000Stability controlJan 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GT Black Series vehicles. The wiring harness for the front wheel speed sensor may be the incorrect length, which could result in damage to the harness during certain driving conditions.
Risk: A damaged speed sensor wiring harness can impair dynamic control functions, such as stability and traction control, and anti-lock brakes, increasing the risk of a crash.
Fix: Dealers will replace the wiring harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
21V931000ElectricalNov 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Risk: Driver distraction can increase the risk of a crash.
Fix: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
21V909000ElectricalNov 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.
Risk: Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.
Fix: Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
21V860000AirbagsNov 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 and AMG GLB 35 vehicles. The driver-side window air bag may not have been mounted correctly to the lower area of the A-pillar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation.".
Risk: The driver-side window air bag may not function properly during a crash, increasing the risk of injury.
Fix: Dealers will inspect the mounting of the driver-side window air bag and repair it as necessary, free of charge. Owner notification letters were mailed December 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V843000EngineOct 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
21V832000Wipers and visibilityOct 2021
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Risk: Detached rear glass can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V818000SeatsOct 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Risk: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
21V789000AirbagsOct 2021
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Fix: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
21V704000Fuel systemSep 2021
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V527000AirbagsJul 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Risk: Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
21V509000Exterior lightsJul 2021
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Fix: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
21V483000Seat beltsJun 2021
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
21V406000SeatsMay 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Risk: Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Fix: Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
21V353000Door latches and locksMay 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
Risk: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Fix: Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
21V354000Backup cameraMay 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
21V288000EquipmentApr 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Fix: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
21V228000Backup cameraApr 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Risk: An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Fix: All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
21V230000SeatsApr 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Risk: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Fix: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
21V231000Body and structureApr 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Risk: Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Fix: MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.
21V232000Body and structureApr 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Risk: Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Fix: MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.
21V216000SeatsMar 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
Risk: A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Fix: MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
21V217000ElectricalMar 2021
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Risk: Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.
Fix: MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.
21V102000AirbagsFeb 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Risk: Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Fix: MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020037.
21V071000Stability controlFeb 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems.".
Risk: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
21V072000CommunicationFeb 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
21V057000Body and structureFeb 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Risk: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
21V058000ElectricalFeb 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
21V032000Seat beltsJan 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.".
Risk: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Fix: MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
21V034000Child SeatJan 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Risk: If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Fix: MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.
20V671000Seat beltsOct 2020
Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.
Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
Fix: MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.
20V673000SeatsOct 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Risk: If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Fix: MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
20V089000ElectricalFeb 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.".
Risk: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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