Owners have filed 17 complaints with NHTSA about this car, most about the electrical, brakes, and wheels and tires. The 9 checks below target those problems, in the order you would do them at the car.
2024Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2024 Genesis GV80: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/1
Ask the seller not to warm the car up first0/1
At least 20 minutes, with some highway0/5
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
These years share the 2024's design and most of its parts, so their problems are the ones to look for on this car too.
Worth adding to your 2024 checks
EPA figures for each version of the 2024 Genesis GV80. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.5L 4-cyl | AWD | 22 mpg |
| 3.5L 6-cyl | AWD | 20 mpg |
NHTSA complaints for the 2024 Genesis GV80, grouped by the part owners named. Open a row to read what goes wrong.
The car loses all power while driving, then sometimes restarts itself seconds later. Reports also describe dead batteries that won't hold a jump start, a car that starts itself in a closed garage, and doors that won't open after the car sits for weeks. Dealers often find no fault or blame an unexplained parasitic battery drain, and repairs can drag on for months. Owners also mention unfixed software faults and trouble getting a replacement battery. A sudden shutdown at speed is a clear crash risk.
Automatic emergency braking kicks in with nothing ahead. It happens when leaves blow past, at highway speed, or when pulling away from a stop, and it can briefly lock the wheels. Adaptive cruise control may also fail to detect vehicles ahead. A separate report describes the brake pedal sinking to the floor at a stop on a hill, with a brake system warning, and the parking brake failing too. Both patterns carry a real risk of rear-end collisions or loss of control.
A tire tears apart at highway speed. One injury is reported, on a car with fewer than 20,000 miles. The other complaint filed here actually describes the car shutting off on the freeway and dropping into neutral with no warning lights. The dealer said it needed a new transmission. That shutdown matches the reports filed under engine. Both failures happen at speed and create a serious crash risk.
The car shuts off on the freeway and drops into neutral and accessory mode without warning, so the driver cannot accelerate. Other reports describe hesitation under acceleration, especially when turning at intersections. Dealers either cannot reproduce the hesitation after repeated visits or say the car is operating as designed. Losing power in traffic creates a real crash risk, and owners say the manufacturer is slow to respond.
Excerpts from complaints GV80 owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
Defective software issue that has not been corrected since owner took possession of vehicle. Customer/Client is told to deal with the Engineering dept. at Genesis Corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, I feel the vehicle cannot be trusted. No one follows up from dealer to National Customer Service for the brand. They need accountability immediately.
Filed with NHTSA, December 2023
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Filed with NHTSA, February 2025
In March 2026, I was driving on the freeway when the car shut itself off and put itself into neutral and accessory modes. There was no warning. This put the safety of myself and other drivers on the road at serious risk because I was unable to accelerate or adequately control my vehicle without warning. The dealer says the car "is operating as designed."
Filed with NHTSA, April 2026
Complaints for this year next to the average for the other model years, area by area.
The 2024 ranks joint first for owner complaints among 2 GV80 years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Redesigns and mid-cycle updates change what can go wrong.
The 2024 is the fourth model year of the GV80's first generation (2021 on).
Recall repairs are free at any Genesis dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Risk: A fuel leak increases the risk of a fire.
Fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.".
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Fix: Dealers will inspect and update the instrument panel display software, as necessary, free of charge. Owner notification letters were mailed March 26, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 026G.
Cars shoppers compare with the Genesis GV80, with their own 2024 checklists.
2024 owner complaints, side by side
