2025 Toyota Sienna: What to check before buying
Owners have filed 134 complaints with NHTSA about this car, most about the seats, wipers and visibility, and body and structure. The 9 checks below target those problems, in the order you would do them at the car.
2025- Owner complaints
- 134
- Recalls
- 5
- Crashes reported
- 1
- 2 injuries
Your inspection sheet
Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/9 checked
2025 Toyota Sienna: inspection sheet
Paperwork and questions
Before you go, or before you touch the car0/2
Walk-around and cabin
Engine off, key in hand0/3
Cold start, engine bay, and underside
Ask the seller not to warm the car up first0/2
Test drive
At least 20 minutes, with some highway0/2
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Which Sienna is it?
EPA figures for each version of the 2025 Toyota Sienna. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.5L 4-cyl | AWD, FWD | 35–36 mpg |
- On the hybrid, watch for the car moving off on electric power at low speed and for any hybrid system warning on the dash.
- Reset the trip computer at the start of the drive. A Sienna that averages well under the EPA 35 mpg combined on a mixed route may have an engine or tire problem.
Why these checks: what owners reported
NHTSA complaints for the 2025 Toyota Sienna, grouped by the part owners named. Open a row to read what goes wrong.
Seats92No crashes
Second-row seat rails were built with improper welds that may lose structural integrity in certain high-speed crashes. Nearly every report is about the recall (NHTSA 25V668000, Toyota 25TA12) and the wait for a fix, not about seats that actually broke. Toyota tells owners not to seat anyone or install child seats in the second row until the repair is done. For months, parts were unavailable and there was no repair date. Some vans sit at dealers, and loaner cars are often unavailable or have fewer seats. A few owners also report seats that rattle.
Wipers and visibility14No crashes
The driver-side exterior mirror vibrates and wobbles. The image blurs, and following cars appear to shake, which makes it hard to judge distance when changing lanes. It shows up on bumpy roads and gets worse at highway speeds and at night. Some drivers report nausea or dizziness. The passenger mirror is fine. Replacing the mirror often doesn't help, and Toyota has denied warranty claims and called the condition normal. One report describes the sunroof glass shattering at 65 mph with 275 miles on the van.
The driver-side exterior mirror shakes at highway speeds and over bumps, while the passenger mirror stays steady. The shaking can make the mirror useless for seeing cars behind and can cause dizziness. Dealers acknowledge the problem is common, but replacing the mirror has not reliably fixed it. Separately, in light rain, water drips from the liftgate handle trim onto the backup camera lens and blocks the view. With the rear entertainment screen folded down, it blocks the view through the interior rearview mirror.
Body and structure9No crashes
Liftgate misalignment is the main hardware complaint. The gate sits unevenly, leaving a gap of about ¼-inch on one side. It creaks while moving and gets harder to open by hand, by power, or with the hands-free sensor. Owners report scratched latches and worry that a worn latch could let the gate open. Dealers often confirm the misalignment but decline to fix it. Most of the other complaints are about the second-row seat rail recall, including buyback demands and lower trade-in offers while no remedy exists.
Seat belts2No crashes
Second-row seat belts stop working, leaving that seat unusable. In one case a belt jammed and would not retract at 1300 miles. In another, the buckle would not latch and set off the seat belt sensor. Neither report links the failure to a crash or unusual event. Fixes can be slow, and replacement parts were still pending in at least one case. Only two complaints are on file, so this is not yet a clear pattern.
In owners' own words
Excerpts from complaints Sienna owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
Recall 25TA12 for a 2025 Sienna Van second rows seats rail welds is not being handled in a timely manner by Toyota. I received a notice on Oct 5, 2025 about this recall and 90 days later there still isn’t a remedy by Toyota. This is unacceptable as Toyota put the owners on notice by saying not to use the second row seats as injuries may happen due to improperly welded seat rails. Toyota needs to step up and get this recall completed now.
Filed with NHTSA, January 2026
NHTSA Recall No. 25V668 with report date 10/7/25 provided notice that 2nd row seats were deemed unsafe to use by Toyota. We bought this vehicle specifically to be able to use the 2nd and 3rd row seats for our family. Over 3 months later, Toyota still has not provided any update on when remedy will be available for this safety recall. When will they have the remedy available?
Filed with NHTSA, January 2026
The drivers side mirror vibrates causing distortion that makes it difficult to judge distances on highways. This issue seems to be a structural defect in the door not the mirror. Multiple people are complaining about this. Many have had the mirror replaced only to still experience the issue myself included. I have test drove two brand new 2025 Sienna and the issue was present there as well. It is very much a safety issue.
Filed with NHTSA, December 2025
Driver side wing mirror vibrates at low speeds and worsens at highway speeds greatly affecting rear visibility. Passenger side has no vibration but drivers side is so severe it's difficult to make out anything in the mirror image.
Filed with NHTSA, August 2025
Open recall with no anticipated date of being fixed. The second row seats are unsafe for passengers which makes the vehicle unusable for a family.
Filed with NHTSA, January 2026
Relatively new Toyota Sienna, bought 6 weeks ago and currently at 1300 miles. Passenger side 2nd row seat belt inexplicably became stuck and would not retract, making that seat unusable as the seat belt was no longer able to safely restrain a passenger. No accidents or unusual incidents were noted. This was completely unexpected and random following a routine short-distance errand.
Filed with NHTSA, December 2025
How the 2025 compares with other Sienna years
Complaints for this year next to the average for the other model years, area by area.
The 2025 has the most owner complaints of the 8 Sienna years we cover, about 3.6 times the average of the others. Newer years have had less time to collect complaints, so compare like with like.
- Seats921
- Wipers and visibility142
- Body and structure93
- Seat belts20
Recalls to confirm (5)
Recall repairs are free at any Toyota dealer, but the seller may never have had them done. Check each campaign number against the VIN.
25V876000Equipment Adaptive/mobilityDec 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V759000Equipment Adaptive/mobilityOct 2025
Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles equipped with wheel chair restraint retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may contact Q'Straint's customer service at 1-800-987-9987 or Braun's customer service at 1-800-488-0359.
25V744000Backup cameraOct 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
25V668000SeatsOct 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Sienna Hybrid vehicles. The second-row seat rails may be welded improperly.
Risk: Improperly welded seat rails can prevent the seat from adequately restraining an occupant during a crash, increasing the risk of injury.
Fix: Dealers will replace the second-row seat rails, free of charge. Interim letters notifying owners of the safety risk were mailed December 4, 2025. Additional letters will be sent once the final remedy is available, anticipated April/May 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB12 and 25TA12.
25V381000Seat beltsJun 2025
Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Voyager, and 2024-2025 Toyota Sienna Hybrid vehicles. The occupant restraint tie-down puck fasteners may have been improperly tightened.
Risk: A restraint tie-down puck with loose fasteners may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the fasteners, free of charge. Owner notification letters were mailed mailed July 7, 2025. Owners may contact Braun customer service at 1-800-488-0359.
Also looking at these instead of a Sienna?
Cars shoppers compare with the Toyota Sienna, with their own 2025 checklists.
2025 owner complaints, side by side
- Honda Odyssey82
- 2025 Toyota Sienna134
