Used Car Checklists

2021 Hyundai Venue: What to check before buying

Owners have filed 28 complaints with NHTSA about this car, most about the electrical, seat belts, and brakes. The 9 checks below target those problems, in the order you would do them at the car.

Hyundai Venue2021
Owner complaints
28
Recalls
2
Crashes reported
1
Reliability
Good
73/100 on Auto Reliability Index

Run the VIN before you go

A history report shows accidents, title brands, odometer readings, and open recalls for this 2021 Hyundai Venue. Ask the seller for the VIN; it is also on the dash at the base of the windshield.

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Reported on other Venue years with the same design

These years share the 2021's design and most of its parts, so their problems are the ones to look for on this car too.

2022 Venue

22 owner complaints
  • Seat belts 9
  • Steering 4
  • Electrical 4

Worth adding to your 2021 checks

  • Check the VIN in federal recall records and get dealer paperwork showing every open recall repair is done.
  • Pull each rear seat belt all the way out and let it retract, checking that it never catches on the loop guide.
  • Press the horn several times and listen for silence or a single weak tone.
Open the 2022 checklist

2020 Venue

41 owner complaints
  • Seat belts 7
  • Transmission 7
  • Steering 3

Worth adding to your 2021 checks

  • Check the VIN for open recalls and get written proof that the seat belt recall repair was completed.
  • Drive 20 minutes at highway speed with steady throttle; reject the car if the tachometer swings, it lurches, or loses power.
  • Accelerate from several full stops and watch for hesitation, revving without movement, or a sudden lurch forward.
Open the 2020 checklist

2023 Venue

24 owner complaints
  • Electrical 12

Worth adding to your 2021 checks

  • Press the horn several times and confirm it sounds loud and the same every time.
  • Ask for service records and count how many times the horn has been replaced.
  • Run each power window all the way up and down and watch for slow movement or sticking.
Open the 2023 checklist

Why these checks: what owners reported

NHTSA complaints for the 2021 Hyundai Venue, grouped by the part owners named. Open a row to read what goes wrong.

  • Electrical9No crashes

    The horn quits, sometimes for days and sometimes for good. Several reports tie the failure to cold weather, with the horn fading or dying below freezing and returning when it warms up. Some owners say the horn was replaced under warranty several times and failed again, with one failure logged at 7,000 miles. A second pattern: the backup camera stays on in drive and neutral, and a display software update did not fix it. Apple CarPlay dropping its connection to the screen and an intermittent stereo also come up.

  • Seat belts5No crashes

    The seat belt warning light stays on, even with the passenger seat empty. More serious reports describe the driver's belt coming unlatched while the car is moving with no warning light, and a rear belt that stays locked tight against the passenger. Owners waiting on seat belt repairs say dealers report a nationwide back order on parts, so the fix is delayed. Some complaints filed here also mention unrelated problems, including a check engine light and lane assist tugging the wheel.

  • Brakes2No crashes

    Brake pedal behavior is the concern. One report describes a hard pedal with crunching noises at every stop, which the dealer could not reproduce. Another describes the pedal sinking to the floor with an abnormal vibration and the stability control warning light on, at about 23,000 miles. Both involve reduced braking while driving, which is a crash risk. Only two complaints exist, so no clear repair pattern shows up.

  • Transmission2No crashes

    Catastrophic failures show up in both reports. In one, the engine smoked, made a loud noise, and dropped parts on the ground at around 43,000 miles, and Hyundai approved an engine replacement. In the other, the car lost all acceleration and bucked while turning across oncoming traffic, with no check engine light. Repeated transmission reprogramming did not help, and the dealer eventually found the transmission slipping and replaced it. Both describe sudden loss of power in traffic.

  • Steering2No crashes

    Power steering assist can drop out during a turn. The wheel turns firm and hard to move, and the power steering and safety warning lights come on. In the one detailed case, the dealer found a failed electronic control module at about 32,000 miles. The other complaint filed here is about theft, not steering. The owner reports the car was stolen without keys and links it to widely shared theft methods aimed at Hyundai and Kia vehicles.

In owners' own words

Excerpts from complaints Venue owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.

Electrical
This is a follow up to # 11560029, submitted 12/13/2023. On 12/14/2023, dealership updated the display software that I also previously updated on my own. Dealership unable to update navigation software because my car doesn't have navigation installed. Back up camera issue still persists with camera remaining on in neutral and drive as software update did nothing to correct the issue.

Filed with NHTSA, December 2023

Electrical
My horn and car alarm would work and stop working for about two months now it does'nt work at all. I feel this is a safety issue because I can not blow my car horn to warn other drivers when they are cutting me off.

Filed with NHTSA, February 2023

Seat belts
My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.

Filed with NHTSA, May 2024

Seat belts
The seat belt light comes on continually on my new Kia. I've been advised there is a safety recall on the seat belt system / defect and received a letter regarding it. I've contacted the dealer several times (3 times) and they always state there is a "nationwide back order" on the parts. Since this is a safety item I believe they need to expedite the correct repair with pressure from your organization!

Filed with NHTSA, November 2022

How the 2021 compares with other Venue years

Complaints for this year next to the average for the other model years, area by area.

The 2021 ranks second for owner complaints among 7 Venue years, about 1.5 times the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2021 Average of other years
  • Electrical94
  • Seat belts53
  • Brakes20
  • Transmission21
  • Steering22

Where the 2021 fits in the Venue's history

Redesigns and mid-cycle updates change what can go wrong.

The 2021 is the second model year of the Venue's first generation (2020–2023).

Recalls to confirm (2)

Recall repairs are free at any Hyundai dealer, but the seller may never have had them done. Check each campaign number against the VIN.

  1. 22V458000Seat beltsJun 2022

    Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

    Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

    Fix: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and replaces NHTSA recall number 21V-796 for Venue vehicles. Venue vehicles previously repaired under 21V-796 will need to have the new remedy completed.

  2. 21V796000Seat beltsOct 2021

    Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

    Risk: An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.

    Fix: Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.

Also looking at these instead of a Venue?

Cars shoppers compare with the Hyundai Venue, with their own 2021 checklists.

2021 owner complaints, side by side