Used Car Checklists

2023 Mercedes-Benz C-Class: What to check before buying

Owners have filed 209 complaints with NHTSA about this car, most about the electrical, transmission, and brakes. The 10 checks below target those problems, in the order you would do them at the car.

Mercedes-Benz C-Class2023
Owner complaints
209
Recalls
33
1 urgent
Crashes reported
15
14 injuries
Reliability
Mixed
53/100 on Auto Reliability Index

One recall on this model year told owners to stop driving until the repair was done.

Do not buy until you have dealer paperwork or a recall lookup showing it was completed for this VIN.

Run the VIN before you go

A history report shows accidents, title brands, odometer readings, and open recalls for this 2023 Mercedes-Benz C-Class. Ask the seller for the VIN; it is also on the dash at the base of the windshield.

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

0/10 checked

1

Paperwork and questions

Before you go, or before you touch the car0/3

2

Cold start, engine bay, and underside

Ask the seller not to warm the car up first0/3

3

Test drive

At least 20 minutes, with some highway0/4

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Check the odometer against these mileages

Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.

  • Persistent check engine light

    300–3,500 miles

  • 48V and 12V battery failures

    500–4,000 miles

  • False automatic emergency braking

    1,000–12,000 miles

  • Engine stalling or shutdown

    1,700–3,900 miles

  • Tire sidewall bubbles and blowouts

    8,000–9,985 miles

0 mi25k50k

Why these checks: what owners reported

NHTSA complaints for the 2023 Mercedes-Benz C-Class, grouped by the part owners named. Open a row to read what goes wrong.

  • Electrical381 crash

    Sudden power loss tied to 48V and 12V battery faults is the main pattern. Warning messages appear, then the car shuts off, won't start, or loses steering, sometimes in traffic. Many owners report it within the first 4,000 miles, some on delivery day. Instrument clusters and screens also go black while driving and take the safety displays with them. Dealers often find no codes or apply software updates. One report links a stall and a dark cluster to a crash. Another describes a parked car catching fire. Many reports name other Mercedes models.

  • Transmission202 crashes

    The transmission drops into neutral on its own while driving, often with no warning light, and the driver has to stop and restart. Some cars rev without moving from a stop or hesitate several seconds before engaging. Others stall or go into limp mode after 48V and coolant warnings. Dealers often cannot reproduce the fault. Two crashes are reported: one with uncontrolled reverse acceleration and one with a parked car rolling away. Some owners report stalling that continues after recall work, or recall parts that were not yet available.

  • Brakes152 crashes

    Hard braking with no cause is the main complaint. The car slams on the brakes and tightens the seat belts with nothing in the way, at speeds up to 70 mph, sometimes with no alert. Turning the system off does not always stop it. One crash involves a C300 that braked hard, refused to accelerate, and was rear-ended, injuring a passenger. Another report says automatic braking gave no warning and did not act before a rear-end collision. Some owners also report brake noise that persists after rotor and pad replacement.

  • Body and structure121 crash

    Panoramic sunroofs, and the glass panel between them and the windshield, shatter while driving with no impact. One owner was quoted $4,000 for the repair. Power rear hatches open while the car is unattended or close with force, and one head injury is reported. Several reports describe recall repairs delayed because parts were unavailable. Others cite a low front bumper pulled loose by a parking block and window trim coming off at highway speed.

  • Engine12No crashes

    Stalling in traffic or at lights is the most common report. The car shuts off, shows a "malfunction" message, and restarts after a press of the start button. Persistent check engine lights appear within the first few hundred miles, and dealers often find no codes. Some owners report waiting on recall parts or stalling that continues after dealer work. Single reports describe a broken piston that required a new engine, an oil leak on a parked car, and a C300 that stalled at 3,900 miles and was told it needed a water pump.

  • Wheels and tires10No crashes

    Sidewall bubbles and sudden blowouts after small potholes or bumps are the main pattern, mostly on low-profile and run-flat factory tires. Some owners replace several tires within the first year and a half, and bubbles appear on tires with under 8,000 miles. In one C300 report, a flat damaged both the sidewall and the rim. In another, the dealer blamed outside damage rather than the tire. No crashes are reported, but several blowouts end with a tow.

  • Automatic emergency braking91 crash

    The car brakes hard or stops completely with nothing ahead, often with no warning light, at speeds from 25 to 45 mph. Adaptive cruise and speed limit assist also cut speed abruptly after misreading signs. Several C300 owners say recalibrating or replacing sensors did not fix it, and problems start as early as 1,000 miles. The system also fails the other way: one crash involves a car that gave no warning and did not brake before hitting a stopped vehicle.

  • Steering43 crashes

    Three of the four reports involve crashes. The steering locks during a turn, or warning lights appear and the safety systems shut off at speed, and the car ends up hitting a wall or divider. One crash follows a loss of power on the highway combined with headlight failure at night. Owners also report lane keeping assist that fails to correct drift, and speed limit assist that slows the car sharply after misreading an exit sign.

In owners' own words

Excerpts from complaints C-Class owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.

Electrical
Brand new car that had less than 1500 miles on it, one day went to start it while 20 miles away from home and error messages in dash and beeping "48V battery error, do not change transmission position, reduced functionality of driver assistance features...etc." and car would not start, could not turn steering wheel.

Filed with NHTSA, August 2023

Electrical
Check engine light on, according to Mercedes Benz problem related to 48 V mild hybrid,I took twice car to the dealership ,they can’t reset check engine lights GLC 300 2023 With 3500 miles

Filed with NHTSA, January 2024

Transmission
After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.

Filed with NHTSA, May 2024

Transmission
For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning

Filed with NHTSA, March 2023

Brakes
when coming to a stop and applying the break, the transmission stalled. a warning was issued around lane keeping assist and a second warning. Then the transmission light was on. It was not at risk in the moment because no one was behind me and I was coming to a stop sign. If it prevented me from stopping I might have gone through the stop sign It is at the dealership today to service. no warning lamps, messages or other symptoms.

Filed with NHTSA, August 2024

Brakes
The front brakes making noise when slow stop , Merced dealer service repair 3 time and replace rotor and brakes, but the problem still making noise. they said nothing he can do. want me to report NHTSA. thanks

Filed with NHTSA, April 2025

Body and structure
The rear door randomly closes with force unexpectantly. We contacted the Mercedes dealer where the car was purchased and is serviced. They responded it can not be fixed and was an ongoing concern of many owners

Filed with NHTSA, June 2025

How the 2023 compares with other C-Class years

Complaints for this year next to the average for the other model years, area by area.

The 2023 ranks sixth for owner complaints among 7 C-Class years, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2023 Average of other years
  • Electrical3848
  • Transmission2021
  • Brakes157
  • Body and structure1211
  • Engine1237
  • Wheels and tires107

Where the 2023 fits in the C-Class's history

Redesigns and mid-cycle updates change what can go wrong.

The 2023 is the second model year of the C-Class's fifth generation (2022–2023).

Recalls to confirm (33)

Recall repairs are free at any Mercedes-Benz dealer, but the seller may never have had them done. Check each campaign number against the VIN.

  1. 23V851000TransmissionDo not driveDec 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG G63 special edition 4x4² (squared) vehicles. The rear axle differential housing may develop cracks, possibly resulting in oil leaking onto the roadway or axle failure.

    Risk: Oil leaking onto the roadway may cause a road hazard for following traffic. Rear axle failure can result in a sudden loss of handling or drive power. Either of these conditions can increase the risk of a crash.

    Fix: Owners are advised not to drive their vehicles until the repair has been performed. Towing to an authorized Mercedes-Benz dealer may be necessary. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on June 28, 2024, August 9, 2024, August 23, 2024, and September 25, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040012/050005. This recall expands and replaces previous recall number 22V-937. Vehicles previously repaired under recall 22V-937 will need to have the new remedy completed.

  2. 25V533000SteeringAug 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

    Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

    Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

  3. 25V365000Exterior lightsJun 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The headlights are missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".

    Risk: Improperly adjusted headlights can reduce visibility, increasing the risk of a crash.

    Fix: Dealers will inspect the headlights for sealing caps and install caps as necessary, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060005.

  4. 25V379000Body and structureJun 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact.".

    Risk: In the event of a crash, insufficient impact protection can increase the risk of injury.

    Fix: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

  5. 25V255000ElectricalMay 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

    Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

    Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

  6. 25V253000Seat beltsMay 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.

    Risk: A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

    Fix: Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.

  7. 25V129000ElectricalFeb 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.

    Risk: A loss of drive power increases the risk of a crash.

    Fix: Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.

  8. 25V116000BrakesFeb 2025

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.

    Risk: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.

  9. 24V808000SeatsOct 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.

    Risk: An incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury.

    Fix: Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

  10. 24V704000EngineSep 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

    Risk: An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

    Fix: Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

  11. 24V659000Door latches and locksSep 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.

    Risk: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

    Fix: Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.

  12. 24V520000Body and structureJul 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.

    Risk: An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.

    Fix: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

  13. 24V446000ElectricalJun 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.

    Risk: An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.

    Fix: Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

  14. 24V445000ElectricalJun 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

    Risk: An electrical short circuit can increase the risk of a fire.

    Fix: Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.

  15. 24V371000ElectricalMay 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG C43 4MATIC vehicles, equipped with AMG Performance seats. The seat wiring harness may be incorrectly routed, which can cause it to become damaged when the seat is fully reclined.

    Risk: A damaged wiring harness can prevent the air bags installed in the seats from deploying as intended during a crash, increasing the risk of injury.

    Fix: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060009.

  16. 24V207000ElectricalMar 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

    Risk: An overheated ground connection can increase the risk of a fire.

    Fix: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

  17. 24V170000Wipers and visibilityMar 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG G 63 and 2023 G 550 vehicles. The air-conditioning system may not have been filled with the correct refrigerant.

    Risk: In the event of a crash, the incorrect refrigerant may leak and increase the risk of a fire.

    Fix: Dealers will replace the air-conditioning refrigerant, free of charge. Owner notification letters were mailed April 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030016.

  18. 24V118000TransmissionFeb 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

    Risk: An engine stall increases the risk of a crash.

    Fix: Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

  19. 24V115000ElectricalFeb 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

    Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

    Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

  20. 24V100000ElectricalFeb 2024

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.

    Risk: An overheated ground cable increases the risk of a fire.

    Fix: Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

  21. 23V878000Fuel systemDec 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.

    Risk: An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.

    Fix: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

  22. 23V880000Fuel systemDec 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

    Risk: A loss of drive power can increase the risk of a crash.

    Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

  23. 23V676000ElectricalOct 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG SL55 and AMG SL63 vehicles. The electrical wiring harness for the starter and alternator may not be secured properly, which can result in a short circuit and a loss of drive power or cause the harness to overheat.

    Risk: A loss of drive power can increase the risk of a crash, and an overheated electrical wiring harness can increase the risk of a fire.

    Fix: Dealers will secure the electrical wiring harness for the starter and alternator, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023100014.

  24. 23V629000Trailer HitchesSep 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

    Risk: A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

    Fix: Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

  25. 23V574000ElectricalAug 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.

    Risk: Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.

    Fix: Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.

  26. 23V554000ElectricalAug 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 Maybach S580 and Maybach S680 vehicles. The 12-Volt ground connection in the trunk may not be secured properly, which can impair the electronic stability program (ESP) or result in the ground connection overheating.

    Risk: Impaired electronic stability control can increase the risk of a crash. An overheated ground connection can increase the risk of a fire.

    Fix: Dealers will inspect and repair the 12-Volt ground connection, as necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080008.

  27. 23V462000ElectricalJun 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.

    Risk: A loss of drive power can increase the risk of a crash.

    Fix: Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.

  28. 23V463000ElectricalJun 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.

    Risk: An overheated wiring harness can increase the risk of a fire.

    Fix: Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.

  29. 23V445000Fuel systemJun 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

    Risk: A loss of drive power can increase the risk of a crash.

    Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

  30. 23V360000Stability controlMay 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

    Risk: Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

    Fix: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

  31. 23V309000ElectricalMay 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection.".

    Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

    Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

  32. 23V232000Wheels and tiresMar 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG CLA 45 vehicles. The tires may leak air.

    Risk: A sudden loss of air pressure from a tire may cause a loss of vehicle control while driving, increasing the risk of a crash.

    Fix: Dealers will replace the tires, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023040004.

  33. 23V178000Body and structureMar 2023

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

    Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

    Fix: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

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