Owners have filed 27 complaints with NHTSA about this car, most about the electrical and body and structure. The 7 checks below target those problems, in the order you would do them at the car.
2023Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/7 checked
2023 Lexus NX: inspection sheet
Before you go, or before you touch the car0/3
Engine off, key in hand0/1
Ask the seller not to warm the car up first0/2
At least 20 minutes, with some highway0/1
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
These years share the 2023's design and most of its parts, so their problems are the ones to look for on this car too.
Worth adding to your 2023 checks
EPA figures for each version of the 2023 Lexus NX. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 2.4L 4-cylGas | AWD | 25 mpg |
| 2.5L 4-cylGas | AWD, FWD | 28 mpg |
| 2.5L 4-cylHybrid | AWD | 39 mpg |
| 2.5L 4-cylPlug-in hybrid | AWD | 550 mi range |
NHTSA complaints for the 2023 Lexus NX, grouped by the part owners named. Open a row to read what goes wrong.
The car fails to start, and the battery shutting down can lock all the doors. One report describes being trapped inside for 50 to 60 minutes in desert heat until help arrived. The dealer's advice was only to drive the car more often. Another pattern involves water from hand washing getting under the hood into a computer, which causes no-start problems. A dealer added foam trim around the hood as a fix and found the same leak on other cars on its lot.
The driver's side front wiper lifts off the windshield under the blower dryer in automatic car washes and stays upright until someone lowers it by hand. A dealer found the wiper spring working as designed. Separate complaints describe a buzzing or rattling noise from the headliner around the sunroof, worse on uneven pavement. A technician found part of the headliner near the front dome lights was not properly secured, but the noise continued after the inspection.
Complaints for this year next to the average for the other model years, area by area.
The 2023 ranks fifth for owner complaints among 8 NX years, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Redesigns and mid-cycle updates change what can go wrong.
The 2023 is the second model year of the NX's second generation (2022–2023).
Recall repairs are free at any Lexus dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Cars shoppers compare with the Lexus NX, with their own 2023 checklists.
2023 owner complaints, side by side
