Owners have filed 13 complaints with NHTSA about this car, most about the engine, acceleration and cruise control, and transmission. The 8 checks below target those problems, in the order you would do them at the car.
2025Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/8 checked
2025 Chrysler Pacifica: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/1
Ask the seller not to warm the car up first0/1
At least 20 minutes, with some highway0/4
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
Nearby years usually share most parts, so their problems are worth checking on this car too.
Worth adding to your 2025 checks
Worth adding to your 2025 checks
EPA figures for each version of the 2025 Chrysler Pacifica. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 3.6L 6-cylGas | AWD, FWD | 20–22 mpg |
| 3.6L 6-cylPlug-in hybrid | FWD | 520 mi range |
Owners report these failures starting around the mileages below. A car inside one of these ranges deserves a closer look at that part, or records showing it was already fixed.
Engine failure, check engine light
9,000–9,100 miles
NHTSA complaints for the 2025 Chrysler Pacifica, grouped by the part owners named. Open a row to read what goes wrong.
A check engine light at around 9,000 miles comes before a major internal failure in two reports. Dealers replace the engine, and in one case they find metal inside. One van is on its third engine after the first replacement also fails. Another complaint describes hesitation after the van sits for a day or so. It creeps at about 5 mph from a stop, then suddenly accelerates normally, and this has happened over 20 times. Weak acceleration from a stop can leave the van exposed in traffic.
Adaptive cruise control misbehaves in two of the three reports. Symptoms include poor following distance, hard acceleration toward the car ahead, and late braking with brake warnings on the dash. A dealer replacement of a failed sensor at about 1,215 miles does not cure it. Another report describes the system shutting off at highway speed, followed by unintended acceleration past 100 mph that the brakes do not stop. A third complaint describes a sudden stall from 45 mph. All three carry clear crash risk.
In one report, a loud clunk during left turns comes before every dashboard warning light turns on and ABS and other safety features shut off. Restarting clears the lights until the next left turn. The van is nearly new when this starts. Another complaint describes the van rolling slightly in park on flat ground, resisting when backing up a slope or over grass, pulling right during lane changes, and rattling over bumps. Losing ABS and safety systems while driving raises crash risk.
Excerpts from complaints Pacifica owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
My van has been in the shop for 22 days. They have replaced the engine 1 time and I had the van back 2 more times for check engine light issues and now the engine is being replaced for a a second time, so this is the 3rd engine in my 2025 Chrysler Pacifica that has 9100 miles on it.
Filed with NHTSA, February 2026
At 9,000 miles the check engine light came on. We took the van to the dealership and there was metal in the engine and the engine needs to be replaced.
Filed with NHTSA, January 2026
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
Filed with NHTSA, December 2025
When i put van in park ,shut off,it moves a little even on flat surface.When i back up in grass or out of a sloped driveway the van acts like something is preventing it from going backwards.The van,when going from the right lane to the left will act like it pulls to the right,hard to explain.Also when going down a road with slight bumps it makes a noise like something is loose,a rattle like.
Filed with NHTSA, August 2025
Complaints for this year next to the average for the other model years, area by area.
The 2025 ranks eighth for owner complaints among 9 Pacifica years, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Recall repairs are free at any Chrysler dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles equipped with wheel chair restraint retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may contact Q'Straint's customer service at 1-800-987-9987 or Braun's customer service at 1-800-488-0359.
Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation.".
Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Voyager, and 2024-2025 Toyota Sienna Hybrid vehicles. The occupant restraint tie-down puck fasteners may have been improperly tightened.
Risk: A restraint tie-down puck with loose fasteners may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the fasteners, free of charge. Owner notification letters were mailed mailed July 7, 2025. Owners may contact Braun customer service at 1-800-488-0359.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation.".
Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
Risk: Reduced steering control, a brake fluid leak, and loss of front brake function increase the risk of a crash.
Fix: Dealers will inspect and replace the front brake caliper brackets and bolts, as necessary, free of charge. Owner notification letters were mailed April 10, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 27C.
Cars shoppers compare with the Chrysler Pacifica, with their own 2025 checklists.
2025 owner complaints, side by side
