Used Car Checklists

2021 Audi Q8: What to check before buying

Owners have filed 28 complaints with NHTSA about this car, most about the electrical, fuel system, and transmission. The 9 checks below target those problems, in the order you would do them at the car.

Audi Q82021
Owner complaints
28
Recalls
8
Crashes reported
0
Reliability
Good
60/100 on Auto Reliability Index

Run the VIN before you go

A history report shows accidents, title brands, odometer readings, and open recalls for this 2021 Audi Q8. Ask the seller for the VIN; it is also on the dash at the base of the windshield.

Your inspection sheet

Tick items off on your phone at the car, or print it. Ticks stay on this device.

These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.

Reported on other Q8 years with the same design

These years share the 2021's design and most of its parts, so their problems are the ones to look for on this car too.

2022 Q8

5 owner complaints
  • Electrical 3

Worth adding to your 2021 checks

  • Ask for service records showing any alternator, starter-alternator, or 48V hybrid system repairs.
  • Have a shop scan for stored electrical and 48V system fault codes before you buy.
  • Accelerate hard up a highway on-ramp and watch for warning lights or sudden power loss.
Open the 2022 checklist

2020 Q8

25 owner complaints
  • Engine 6
  • Electrical 4
  • Fuel system 3

Worth adding to your 2021 checks

  • Ask for records of any water pump replacement, look for coolant residue under the hood, and check the cabin for a coolant smell.
  • Check the oil level, ask about oil consumption, and watch the exhaust for smoke after a cold start.
  • On a long test drive, watch the dash for electrical system or starting system malfunction warnings.
Open the 2020 checklist

2019 Q8

103 owner complaints
  • Transmission 38
  • Electrical 29
  • Steering 11

Worth adding to your 2021 checks

  • Ask an Audi dealer to check the VIN for starter generator replacement and past electrical system malfunction repairs.
  • Roll toward a stop below 10 mph with start/stop on, then accelerate and note any multi-second delay.
  • Ask an Audi dealer whether software update 37M6 has been applied to this car.
Open the 2019 checklist

Which Q8 is it?

EPA figures for each version of the 2021 Audi Q8. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.

VersionDriveEPA rating
3.0L 6-cylAWD20 mpg
  • On the hybrid, watch for the car moving off on electric power at low speed and for any hybrid system warning on the dash.
  • Reset the trip computer at the start of the drive. A Q8 that averages well under the EPA 20 mpg combined on a mixed route may have an engine or tire problem.

Why these checks: what owners reported

NHTSA complaints for the 2021 Audi Q8, grouped by the part owners named. Open a row to read what goes wrong.

  • Electrical12No crashes

    The alternator fails without warning while driving. A yellow "electrical system malfunction" warning appears, red warnings follow, and the car loses power. Turn signals, hazard lights, stability control and steering assist can all drop out at highway speed, and some cars stop in traffic and cannot restart. Most end up towed. Several owners wait weeks or months because the replacement alternator is on back order, and one dealer reports 17 other cars waiting for the same fix. Other reports include a car shifting into park while moving, a knocking sound at startup and a high beam assistant fault.

  • Fuel system4No crashes

    Few of these reports describe an actual failure. Most describe dealers who cannot complete a fuel system campaign repair because the part is unavailable, with owners told the wait could last several months. In one more serious case, the car stalls at various speeds and the instrument panel stops working. The dealer finds a failed fuel pump, but the owner does not have it repaired because of the cost.

  • Transmission3No crashes

    The car suddenly loses power, sometimes at highway speed. One car shuts off at 70 mph after an electrical problem warning, at about 3,500 miles. Another loses acceleration while merging onto a busy highway after its water pump fails at around 50k miles, just past warranty. One owner also reports the car stuttering, shaking or feeling like it is sliding on ice during lane changes and gentle curves, even after new tires and an alignment. A power loss in moving traffic carries a real crash risk.

  • Backup camera2No crashes

    When the car is in reverse, the rear camera fails. The screen goes dark or blinks white, leaving no camera view and no parking warnings. The fault comes and goes, and dealers report they cannot reproduce it even when shown video, so cars go home unrepaired. In one case it fails again within hours of a dealer visit, at about 17,000 miles. Without the camera, backing up near people and other cars becomes riskier.

  • Steering2No crashes

    The car loses steering assist when the electrical system shuts down while driving. An electrical system malfunction warning comes up and the car loses power almost immediately, leaving little time to react. In one case the alternator fails at 35K miles and takes the steering, suspension and other electrical systems with it, which makes the car very hard to control. Repairs can include a new alternator and a new 12-volt or 48-volt battery. Affected cars have to be towed.

In owners' own words

Excerpts from complaints Q8 owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.

Electrical
Oct 15, 2022 lights began flashing. Electrical Malfunction came up. Said to pull over safely as soon as possible. Dealership said it is not safe to drive. Is still at the Audi dealership since they could finally get it in Nov 16, 2022. It has 17,248 miles on it. Am told it needs a new Alternator/Generator and there is no expected timeframe. It is now Jan 20, 2023 and I have been without a car.

Filed with NHTSA, January 2023

Electrical
The car gave an electrical error & said to stop vehicle immediately. I lost steering capabilities. I pulled over & had to wait hours for a tow. I am now being told the part is on back order with over 5000 cars waiting on an alternator. I’ve not even had the car a year. Paid well over $100k for it.

Filed with NHTSA, January 2023

How the 2021 compares with other Q8 years

Complaints for this year next to the average for the other model years, area by area.

The 2021 ranks second for owner complaints among 7 Q8 years, close to the average of the others. Newer years have had less time to collect complaints, so compare like with like.

2021 Average of other years
  • Electrical127
  • Fuel system41
  • Transmission37
  • Backup camera20
  • Steering22

Where the 2021 fits in the Q8's history

Redesigns and mid-cycle updates change what can go wrong.

The 2021 is the third model year of the Q8's first generation (2019–2023).

Audi updated the Q8 for 2024, so a 2021 does not have those changes.

What changed for 2024 (not on a 2021)

  • Larger air inlets in the front bumper
  • New exhaust setup
  • Revamped Singleframe grille
  • New headlamp design with laser lights
  • OLED technology in tail lamps
  • New metallic paint options and wheel designs

Recalls to confirm (8)

Recall repairs are free at any Audi dealer, but the seller may never have had them done. Check each campaign number against the VIN.

  1. 25V900000Backup cameraDec 2025

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

  2. 25V201000ElectricalMar 2025

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.

    Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

    Fix: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.

  3. 22V742000Backup cameraOct 2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".

    Risk: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

    Fix: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.

  4. 22V516000Fuel systemJul 2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

    Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

    Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

  5. 22V034000Wheels and tiresJan 2022

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

    Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

    Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

  6. 21V606000Seat beltsAug 2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".

    Risk: An unsecured child restraint system can increase the risk of injury during a crash.

    Fix: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

  7. 21V339000EngineMay 2021

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi SQ7, RSQ8, RS7, RS6 AVANT, and SQ8 vehicles. Cracks may develop on the surface of the engine cylinder bore.

    Risk: Cracks may cause engine damage and a stall or an oil leak, increasing the risk of a crash or fire.

    Fix: Dealers will replace the engine, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 10G9.

  8. 21V295000SuspensionApr 2021

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

    Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

    Fix: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

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