Owners have filed 10 complaints with NHTSA about this car, most about the airbags. The 8 checks below target those problems, in the order you would do them at the car.
2020Tick items off on your phone at the car, or print it. Ticks stay on this device.
0/8 checked
2020 Chrysler 300: inspection sheet
Before you go, or before you touch the car0/2
Engine off, key in hand0/4
At least 20 minutes, with some highway0/2
These checks are specific to this model year. For tires, body panels, fluids, and the other basics every used car needs, use the general inspection guide.
These years share the 2020's design and most of its parts, so their problems are the ones to look for on this car too.
Worth adding to your 2020 checks
Worth adding to your 2020 checks
Worth adding to your 2020 checks
EPA figures for each version of the 2020 Chrysler 300. Use them to confirm you are looking at the version that was advertised, and as a yardstick on the test drive.
| Version | Drive | EPA rating |
|---|---|---|
| 3.6L 6-cyl | AWD, RWD | 21–23 mpg |
| 5.7L 8-cyl | RWD | 19 mpg |
NHTSA complaints for the 2020 Chrysler 300, grouped by the part owners named. Open a row to read what goes wrong.
Failure to deploy in a serious crash is the gravest pattern. Two of the 4 complaints describe crashes with injuries. One car was rear-ended at over 40 mph and pushed into the car ahead, and the bags did not deploy. Another rolled over, and that report also says the air bags failed. The opposite problem also appears: curtain or driver bags going off in an unoccupied car with no collision, plus a passenger bag found with a hole in it. One unprompted deployment came at 72,000 miles. None of the reports describes a fix.
Excerpts from complaints 300 owners filed with NHTSA, as written. Listen for the same symptoms on your test drive.
March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.
Filed with NHTSA, April 2023
Complaints for this year next to the average for the other model years, area by area.
The 2020 ranks fourth for owner complaints among 6 300 years, well under the average of the others. Newer years have had less time to collect complaints, so compare like with like.
Redesigns and mid-cycle updates change what can go wrong.
The 2020 is the tenth model year of the 300's second generation (2011–2023).
It includes the 2015 update.
What changed for 2015
Recall repairs are free at any Chrysler dealer, but the seller may never have had them done. Check each campaign number against the VIN.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Fix: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting.".
Risk: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Fix: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
Cars shoppers compare with the Chrysler 300, with their own 2020 checklists.
2020 owner complaints, side by side
